Technical Delivery Manager (Client-site with relocation package)

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub. 

Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.

We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.

Essential Skills:

• Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
• Strong communication skills
• Strong problem solving and analytical skills
• Excellent problem-solving ability
• Would like to work as part of a self-organizing Scrum team in a scaled agile framework
• Must be a self-starter and loves to collaborate with the team and client

Job Summary

We are looking for a Technical Delivery Manager who will play a crucial role in the successful execution and management of our projects. This individual will be responsible for the meticulous preparation and organization of a variety of key deliverables associated with the assigned PROJECT. These deliverables encompass the foundational elements necessary for project initiation, monitoring, and conclusion:

• Kickoff Deck (When applicable) - This essential presentation serves to align all stakeholders on project objectives, expectations, and timelines.
• Project Management Plan and Schedule - A comprehensive document outlining the strategies, methodologies, and detailed timelines that will guide the project through to completion.
• Warranty Support Contract - This document ensures that all parties understand the terms of support and maintenance following project completion, safeguarding both client and provider interests.
• Project Closure Report - A reflective analysis summarizing project outcomes, key learnings, and overall performance metrics, which is instrumental for future projects.

Responsibilities and Duties

• Responsible for communications and coordination with key project stakeholders.
• Assist in prioritization of IT projects as part of the business planning/ demand planning cycle for the Business Units.
• Align with the CLIENT’s product and project manager(s) on the overall  business outcomes for the modules and delivery timelines
• Track and report project implementation progress to CLIENT’s project stakeholders per the agreed frequency
• Manage the project closure ensuring all deliverables are achieved and documented, including relevant lessons learned.
• Facilitate user access to internal tools as part of dev / test logistics.  Coordination with both business and technical stakeholders, as needed, from project initiation to execution.
• Facilitate Product Release Management activities (Promo to Prod) in coordination with Business Units and CLIENT’s project stakeholders
• Secure stakeholder approvals for promotion from one project stage to another
• Create and update risk registry
• Monitor and manage all project dependencies and ensure scheduled and commitment dates are met

Minimum Requirements

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Business Administration, or a related field.
• At least 7 years of experience in Technical Delivery Management, or Delivery Management.

• Proven experience managing end-to-end IT projects using both Agile (Scrum/Kanban) and Waterfall methodologies.
• Strong knowledge of project management principles, project lifecycle, risk management, scope management, budget tracking, and resource planning.
• Experience managing cross-functional teams, including developers, QA engineers, business analysts, infrastructure teams, and business stakeholders.
• Demonstrated ability to deliver multiple projects simultaneously while meeting schedule, scope, quality, and budget objectives.
• Experience preparing and maintaining project documentation, including project plans, work plans, status reports, risk registers, and issue logs.
• Strong stakeholder management, communication, negotiation, and presentation skills, with the ability to engage both technical and business audiences.
• Experience with project management and collaboration tools such as Jira, Confluence, Microsoft Project, Azure DevOps, Trello, or similar platforms.
• Strong analytical, problem-solving, and decision-making skills with the ability to proactively identify and mitigate project risks.
• Experience in resource planning, workload management, and vendor coordination is an advantage.