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Hiver

DevOps 2 Engineer

Hiver Bengaluru, Karnataka, India

Software Development · 51-200 employees

3 d ago
devops Mid (2-5 yrs) Full-time India
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About the role

The DevOps Engineer will manage Kubernetes clusters on EKS and deploy applications using ArgoCD. They are also responsible for provisioning infrastructure with IaC tools and managing various datastores and queuing systems.

What they look for

Kubernetes EKS ArgoCD Terraform Linux Docker AWS Python Bash Datadog CloudWatch Grafana GitHub Actions Elasticsearch Kafka RabbitMQ

Requirements

Candidates must have 3-5 years of experience in SRE, System Administration, or DevOps roles. Strong proficiency in Linux, containerization, AWS, and CI/CD pipelines is required.

Full description

DevOps 2 Engineer

Department: Engineering

Employment Type: Full Time

Location: Bangalore - India

Reporting To: Amit Agarwal

Description

About us:

Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help teams deliver fast, human support across email, chat, phone, WhatsApp, and more — without the complexity of legacy helpdesks.

We’re a challenger brand in a category dominated by over-engineered tools. We build software that is simple, powerful, and genuinely helpful, and we operate internally with that same philosophy. If you want meaningful ownership, thoughtful teammates, and work that ships, Hiver is a great place to do it.

Key Responsibilities

What will you do?

  • Create and manage Kubernetes clusters on EKS
  • Deploy applications to Kubernetes through ArgoCD
  • Manage multiple datastores - Elasticsearch, RDS, DocumentDB, etc
  • Provision infrastructure with IaC tools (Terraform preferably)
  • Manage queuing systems - RabbitMQ, Kafka
  • Architect solutions as per engineering teams' needs
  • Solve scalability issues with current infrastructure
  • Provide support to engineering teams
  • Implement GitOps across the organization

Key Requirements

What are we looking for?

  • 3-5 years of experience in SRE Operations / System Administrator / DevOps role
  • Strong working knowledge of Linux and operating system fundamentals
  • Experience with containerization (Docker, Kubernetes)
  • Experience working with Cloud platforms (AWS)
  • Scripting knowledge (Python / Bash)
  • Experience with monitoring tools like Datadog / CloudWatch
  • Experience with Grafana is a must
  • Experience working with a CI/CD setup is a must (GitHub Actions)
  • Experience with integrating AI into DevOps workflows will be an advantage.
  • Experience with the ELK stack will be an advantage

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