Business Analyst

Position: Business Analyst

Location: Toronto, ON

Job ID#: RQ11453

Duration: 12 Months

Role Overview

We are seeking an experienced Business Analyst to provide comprehensive business analysis services for complex business and technology initiatives. The successful candidate will work closely with stakeholders and subject matter experts to gather, analyze, document, and validate business requirements while supporting organizational transformation and modernization efforts.

Key Responsibilities

• Provide

business analysis services for diverse business and technology initiatives.

• Collaborate

with stakeholders and subject matter experts to understand business needs and requirements.

• Gather,

document, analyze, and validate business and system requirements.

• Lead

and conduct business analysis activities to assess business problems and opportunities.

• Document

requirements to support the development of technology solutions.

• Apply

business process re-engineering concepts and identify opportunities for service improvement.

• Lead

business analysis activities throughout project lifecycles using established project management and systems development methodologies.

• Develop

strategies, business cases, cost-benefit analyses, and feasibility studies.

• Facilitate

requirements gathering sessions including interviews, workshops, JAD sessions, and other stakeholder engagement activities.

• Create

and maintain documentation including business processes, business rules, use cases, user stories, acceptance criteria, and process models.

• Develop

current-state ("As-Is") and future-state ("To-Be") process models.

• Conduct

business modeling, process mapping, data flow modeling, and requirements analysis activities.

• Monitor

progress, identify and resolve issues, and provide status updates to stakeholders.

• Develop

performance measures, traceability matrices, and conduct follow-up evaluations.

• Prepare

reports, presentations, recommendations, and briefing materials.

• Identify

and communicate risks, issues, dependencies, and impacts.

Required Qualifications

Functional Skills

• Experience

eliciting, analyzing, documenting, and validating business and system requirements.

• Experience

facilitating stakeholder interviews, workshops, JAD sessions, and requirements-gathering activities.

• Experience

documenting business processes, business rules, use cases, user stories, and acceptance criteria.

• Experience

developing current-state ("As-Is") and future-state ("To-Be") process models.

• Ability

to identify business needs, process improvements, gaps, risks, and opportunities.

• Experience

supporting business process re-engineering, transformation, and modernization initiatives.

Technical Skills

• Proficiency

with Microsoft Office Suite, Visio, Azure DevOps, Jira, or equivalent tools.

• Experience

working within Agile, Scrum, Waterfall, or hybrid delivery environments.

• Experience

creating process maps, workflow diagrams, and business models.

• Understanding

of application development lifecycles, testing, implementation, and change management processes.

• Knowledge

of UX principles, accessibility requirements, and service design methodologies.

• Experience

using Computer Aided Software Engineering (CASE) tools for documenting requirements and scope.

Communication & Stakeholder Management

• Strong

verbal, written, presentation, and facilitation skills.

• Ability

to communicate effectively with technical and non-technical stakeholders.

• Experience

building consensus and managing stakeholder expectations.

• Strong

organizational skills with the ability to manage competing priorities and deadlines.

• Excellent

analytical, problem-solving, decision-making, interpersonal, and negotiation skills.

• Proven

ability to work collaboratively in a team-oriented environment.

Preferred Qualifications

• Experience

using information retrieval tools and packages.

• Knowledge

of Information Management principles, concepts, policies, and practices.

• Ability

to translate business and data requirements into technology solution specifications.

• Experience

with business analysis methodologies including business functional modeling, business event modeling, and business process mapping.

• Experience

working in structured, object-oriented, and Agile environments.

• Knowledge

of accessibility standards and related regulations.

• Experience

working within complex organizational environments and approval processes.

• Experience

supporting public sector stakeholders and subject matter experts.

Work Arrangement

• Hybrid

work model.

• 5

days onsite as required by project needs.

About Symbiotic Digital.

Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.) We serve customers in two ways, we provide:

• Digital

Experts: IT Consulting expertise. Bright Minds That Produce Proven Results

• Recruitment:

Find The Right People You Need

Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company.

Learn more online at https://www.symbioticgroup.com/home-sd/.

Please submit your most recent resume to: RecDep@symbioticgroup.com

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