Operations Project Manager

About Pagaya

Pagaya is a global technology company making life-changing financial products and services available to more people nationwide, as it reshapes the financial services ecosystem. By using machine learning, a vast data network and a sophisticated AI-driven approach, Pagaya provides comprehensive consumer credit and residential real estate solutions for its partners, their customers, and investors. Its proprietary API and capital solutions integrate into its network of partners to deliver seamless user experiences and greater access to the mainstream economy. Pagaya has offices in New York and Tel Aviv. For more information, visit pagaya.com.

About the Role

We are looking for an Operations Project Manager to lead cross-functional initiatives and optimize operational frameworks across the organization. In this role, you will sit at the intersection of operations, finance, and company-wide strategy and own diverse operational domains. Our ideal candidate is a hands-on operator with financial acumen, excellent numerical intuition and with ability to manage complex internal and external stakeholders with grace and agility. If you have high emotional intelligence, and the ability to manage complex internal and external stakeholders with grace and agility this is the role for you.

Responsibilities

• Stakeholder Management & Vendor Negotiations: Build strong, collaborative relationships with internal teams, department heads, and external partners, serving as a trusted, approachable, and solution-oriented operational focal point.

• Cross-Functional Project Ownership & Operations: Lead and execute varied operational projects across the global organization, such corporate travel management, facility ops, supplier programs, and cost-optimization initiatives and day-to-day operations to ensure timely execution.

• Vendor & Procurement Management: Source suppliers, evaluate product/service offerings, negotiate commercial terms and pricing, and present structured executive summaries for decision-making.

• Policy Engineering & Process Design: Proactively collect organizational requirements, draft comprehensive company policies, and define end-to-end operational workflows.

• Change Management & Enablement: Develop training materials and lead company-wide onboarding/training sessions to ensure smooth adoption of new processes and policies.

• Financial Analysis & Budget Ownership: Dive deep into Excel models, analyze operational costs, monitor expenditure, and identify financial efficiencies across all managed domains.

• Events Management & Financial Planning: Take part in the operational execution and financial budgeting for corporate events and gatherings, managing vendor logistics, pricing, and cost efficiency.

Requirements

• Bachelor’s degree in Business Administration, Finance, Economics, or a related quantitative/business field is a strong advantage

• 2-3 years of hands-on experience in Operations Project Management, Operations, or a cross-functional program management role (preferably within the startup ecosystem).

• Advanced proficiency in Excel for data analysis and financial tracking.

• Policy & Process Creation: Proven track record of gathering organizational needs, authoring operational policies, and leading rollouts/training.

• Negotiation & Vendor Experience: Direct experience managing vendors, evaluating service proposals, and conducting commercial negotiations.

• Interpersonal Skills: Sharp problem-solving capabilities, and a personable, collaborative approach to stakeholder management.

• AI Tooling & Optimization: Demonstrated ability to utilize modern AI platforms to accelerate project delivery, and perform rapid data synthesis.

• Full professional in written and spoken English and Hebrew.

• High adaptability and a "get things done" mindset- comfortable wearing multiple hats and navigating ambiguous environments.

• Prior experience managing corporate travel or procurement budgets- Advantage.

Our Team

Pagaya was founded in 2016 by seasoned research, finance, and technology entrepreneurs, and we are now 500+ strong in New York, Los Angeles, and Tel Aviv.

We move fast and smart, identifying new opportunities and building end-to-end solutions from AI models and unique data sources. Every Pagaya team member is solving new and exciting challenges every day in a culture based on partnership, collaboration, and community.

Join a team of builders who are working every day to enable better outcomes for our partners and their customers.

Our Values

Our values are at the heart of everything we do. We believe great solutions are built through a great community.

• Advance Inclusion- We create a world where everyone can win, designing systems that better represent people and generate sustainable value for our employees, partners and investors.

• Be Accountable Together- We proudly own our actions and our results, taking initiative to ensure our work gets over the finish line as a team.

• Continuously Learn- We challenge ourselves for the sake of getting better as individuals, as teams, and as an organization to deliver for our partners.

• Debate and Commit- We respectfully and openly debate to strengthen our ideas and build shared conviction - once we decide, we go all in, together.

• Dream Big and Act- We boldly tackle complex problems, pressure-test solutions in real-time, and adapt with speed and energy.

More than just a job

We believe health, happiness, and productivity go hand-in-hand. That's why we're continually looking to enhance the ways we support you with benefits programs and perks that allow every Pagayan to do the best work of their life.

Pagaya is an equal opportunity employer. Pagaya is encouraging diversity and actively seeking applicants from all backgrounds, as are committed to creating a diverse workforce together with an inclusive environment for all. Employment is decided on the basis of qualifications, skills, and business needs.

https://pagaya.com/privacy-policy