Senior Network Engineer

As passionate about our people as we are about our mission.

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact.

SUMMARY Q2 is seeking a Network Engineer who is able to independently design, implement, and troubleshoot complex network solutions. This role supports enterprise environments and contributes to planning, performance optimization, and secure configuration of systems while mentoring junior team members and contributing to strategic initiatives.

RESPONSIBILITIES

• Design and implement network solutions within a complex infrastructure

• Administer network services and ensure optimal performance

• Analyze, debug, and resolve network traffic and connectivity issues

• Evaluate and integrate new technologies into the environment

• Document technical processes and infrastructure changes

• Provide support during network-related incidents and upgrades

• Ensure security compliance and maintain documentation standards

• Participate in 24x7 on-call rotation

• Manages and troubleshoots enterprise wireless/Wi-Fi infrastructure, including access points, controllers, and site-level coverage and performance issues.

• Takes ownership of network issues end-to-end — identifies, triages, and escalates appropriately, and drives incidents through to resolution.

• Brings decent network troubleshooting ability across routing, switching, and connectivity issues in a live production environment.

• Holds a good working knowledge of core networking protocols and fundamentals (TCP/IP, DNS, DHCP, VLANs, routing and switching basics).

• Has hands-on experience primarily in datacenter/on-prem network environments, with at least limited/basic exposure to cloud networking.

• Configures and supports RADIUS/ISE-based authentication for wired and wireless network access.

• Brings solid, hands-on experience operating and maintaining a corporate network environment.

• Hands-on experience using ThousandEyes for network performance monitoring and troubleshooting.

• Handles basic-level ISP troubleshooting and vendor coordination for circuit and connectivity issues.

• Works with Meraki infrastructure (switches, access points, and/or security appliances) in a production environment.

EXPERIENCE AND KNOWLEDGE

• Typically requires a Bachelor’s degree in Computer Science, Information Systems, or related field and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience
• Advanced knowledge of routing, switching, firewalls, and VPN technologies
• Experience with Cisco Meraki Firewalls, load balancers and cloud networks
• Expert understanding of core networking technologies including: BGP, EIGRP, Cisco routing and switching infrastructure (IOS/ IOSXE / NXOS / ACI)
• Strong diagnostic and log analysis skills
• Proven ability to manage multiple priorities in a high-pressure environment
• Effective communicator with cross-functional teams
• Documentation and procedural development experience
• Certifications such as CCNA, CCNP, or equivalent highly preferred

This position requires fluent written and oral communication in English.

Health & Wellness

• Hybrid Work Opportunities

• Flexible Time Off 

• Career Development & Mentoring Programs 

• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents 

• Community Volunteering & Company Philanthropy Programs 

• Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

Our Culture & Commitment:

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.