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Two95 International Inc.

IT Support Engineer (Network / Linux / Windows / Desktop / Production Support)

Two95 International Inc. Kuala Lumpur, Kuala Lumpur, Malaysia

Technology, Information and Media · 51-200 employees

5 h ago
support-engineer Mid (2-5 yrs) Full-time Malaysia
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About the role

You will monitor, maintain, and troubleshoot IT systems, networks, servers, or end-user devices to ensure optimal performance. Additionally, you will respond to incidents and service requests while collaborating with other IT teams to resolve technical issues.

What they look for

Network Administration Linux Windows Desktop Support Production Support Troubleshooting System Administration LAN WAN Routers Switches Firewalls Application Monitoring Incident Management Hardware Software

Requirements

Candidates should have relevant experience in IT support, networking, system administration, or desktop support. Possession of certifications such as CCNA, RHCSA, or MCSA is considered a plus.

Full description

We are hiring IT Support professionals to join our team in Kuala Lumpur for multiple positions: Network Administrator / Network Engineer, UNIX / Linux / Windows Support Engineer, Production Support Engineer and Desktop Support Engineer. In this role, you will monitor, maintain and troubleshoot IT systems, networks, servers or end-user devices depending on your area, respond to incidents and service requests, ensure system availability and performance, and work closely with other IT teams to resolve issues quickly. Please state the role you are applying for in your application.

- Relevant experience in IT support, networking, system administration, production support or desktop support

- Network roles: knowledge of LAN/WAN, routers, switches and firewalls

- UNIX/Linux/Windows roles: experience in server administration and troubleshooting

- Production Support roles: experience in application monitoring and incident management

- Desktop Support roles: experience in hardware, software and end-user troubleshooting

- Certifications such as CCNA, RHCSA or MCSA are a plus

- Good problem-solving and communication skills

- Willing to work in shifts if required

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