Salesforce Support Developer (Service Cloud | Experience Cloud | Field Service)
Vrinda International · Pune, Maharashtra, India · ₹1M–₹2M/yr
Human Resources Services · 2-10 employees
About the role
The developer will provide L2/L3 production support for Salesforce Service Cloud, Experience Cloud, and Field Service environments. Responsibilities include managing incidents, performing root cause analysis, and executing production deployments.
What they look for
Requirements
Candidates must have over 7 years of experience with Salesforce configuration, case management, and service console tools. Strong analytical and troubleshooting skills are required to handle UAT, regression testing, and defect resolution.
Full description
We're Hiring | Salesforce Support Developer (Service Cloud | Experience Cloud | Field Service)
Location: Mumbai / Pune
Employment Type: Full-Time
Experience: Senior Analyst / Developer (7+ Years Preferred)
CTC: ₹18–19 LPA
Requirements
Required Skills
✔ Strong hands-on experience with Salesforce Service Cloud.
✔ Experience with Salesforce Experience Cloud and Field Service.
✔ Experience providing L2/L3 Production Support.
✔ Strong knowledge of Incident Management, RCA, and Defect Resolution.
✔ Experience with Salesforce configuration, Case Management, Omni-Channel, and Service Console.
✔ Hands-on experience with UAT, Regression Testing, and Production Deployments.
✔ Strong analytical, troubleshooting, and communication skills.
