Application Engineer II, Board Product support
Advantech Tustin, California, United States · $75K–$85K/yr
Industrial Automation · 5,001-10,000 employees
About the role
Provide technical product support to customers and internal teams, including feasibility testing and technical assessments. Construct hardware and software prototypes while developing test plans and analyzing performance data.
What they look for
Requirements
Requires 4-6+ years of experience in PC hardware engineering or technical support with proficiency in circuit design and testing tools. Candidates must be capable of reading schematics and performing PCB rework, with a preference for a bachelor's degree in Electrical Engineering or Computer Science.
Benefits
Full description
Job Title: Application Engineer II, Board Product Support
Location(s): Tustin, CA - Onsite
Compensation: $75,000 – $85,000
About this position:
Advantech is on the search for an Application Engineer, Single board computer that has a passion for working with bare motherboards, computer system products, and building custom products from concept to production for various vertical markets and companies. We are also searching for someone who has an understanding of how to embed and integrate our products into those of our customers. If you are motivated, coachable, and energetic, this job will be perfect for you!
Responsibilities:
- Provide product engineering support to product managers, sales, channel partners and customers.
- Assist in creating customer specific solutions consisting of: pre/post sale technical assessments, feasibility testing, technical response to customer bids, and RMA verification
- Construct hardware and software demonstration prototypes to aid sales and marketing efforts, such as: rapid hardware prototype development, high-level application software coding and system integration
- Conduct product testing while working with senior engineers and product managers
- Develop test plans, capture and analyze data, and write technical reports, and related procedures
- Work with multiple function teams across Advantech locations to lead technical discussions and gather critical information for customer responses
- Daily interfacing with customer stakeholders to answer day-to-day questions and provide trending data
- Participate in trade shows and events to demonstrate products and support cross-functional teams
- Using internal systems, leveraging existing knowledge base and capable of self-researching and problem-solving skills.
Required Qualifications:
- 4-6+ years of experience with PC hardware engineering, PC technical support, ARM.RISC based hardware, or industry experience
- Experience in x86 PC and/or ARM (Nvidia/RISC) hardware testing, evaluation and installation of relevant software
- Experience with Block/Board level circuit design and evaluation
- Experience with oscilloscope, multimeter, logic analyzer operating
- Capable of reading schematic, layout and performing PCB soldering/rework.
- Clear and professional communication skills, both written and verbal
Preferred Qualifications:
- Bachelor’s degree or above in Electrical Engineering, Computer Science, or related field
- Experience analyzing failure / RMA data for trending and generating failure analysis reports
- Experience with Embedded Windows/Linux installation and debugging.
Benefits:
- Competitive salary dependent on experience (DOE)
- Winning culture with a friendly, team-oriented environment!
- Generous benefits package including medical, dental, vision, long-term disability, and life insurance.
- Employee Assistance Program (EAP)
- 401(k) with company match
- Education & personal development reimbursement program
- Generous vacation and paid holidays package
- Company events, and lunches
- Work from home program – once eligible
- Referral Bonus
About Advantech
Founded in 1983, Advantech is a leader in providing trusted innovative embedded and automation products and solutions. Advantech offers comprehensive system integration, hardware, software, customer-centric design services, and global logistics support; all backed by industry-leading front and back-office e-business solutions. Advantech has always been an innovator in the development and manufacture of high-quality, high-performance computing platforms.
We cooperate closely with our partners to help provide complete solutions for a wide array of applications across a diverse range of industries. To realize our corporate vision of Enabling an Intelligent Planet, Advantech will continue collaborating and partnering for Smart city & IoT Solutions.
World-class Recognition
Advantech is an authorized alliance partner of both Intel® and Microsoft®. Our customers will find the technologies we use inside our products to be widely compatible with other products in the global marketplace. In 2018 and 2019, Interbrand, the world-renowned brand consulting firm, once again recognized Advantech efforts to build a trusted, global brand; it also symbolizes a promise we gave to our business partners, which was to do our best to keep building a trustworthy brand that is recognized everywhere in the world. Advantech was selected as Interbrand’s #5 best Taiwan Global Brand in 2018.
Work Authorization:
To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. More information can be found at https://www.pmddtc.state.gov/regulations_laws/itar.html
Advantech is proud to be an Equal Employment Opportunity employer. We accept applications directly from candidates only and will not be responsible for any recruiting agency fees absent a formal agreement.
