IT Operations Project Manager
SoHo Dragon Houston, Texas, United States
IT Services and IT Consulting · 201-500 employees
Applying here? Try the free cover letter tool — paste this posting and your résumé, no account needed.
About the role
The Project Manager will lead the planning, execution, and closure of a large-scale laptop refresh initiative, managing schedules, risks, and cross-functional teams. They are responsible for overseeing deployment readiness, statewide logistics, and producing executive status reports for stakeholders.
What they look for
Requirements
Candidates must have 8+ years of progressive IT project management experience with a proven background in enterprise hardware deployments. Proficiency in Microsoft tools and knowledge of methodologies like SDLC, PMBOK, and Agile are required.
Full description
IT Operations Project Manager - Austin, TX
A public sector organization is seeking an experienced IT Operations Project Manager to lead a large-scale laptop refresh initiative. The role will begin fully remote and is expected to transition to a hybrid schedule (3 days onsite, 2 days remote) based on business needs.
The Project Manager will oversee procurement, deployment coordination, statewide logistics, technician scheduling, stakeholder communication, RAID management, and governance activities for a large‑scale device refresh initiative. This position requires a Microsoft subject matter expert, with strong proficiency in Microsoft Project, Excel, SharePoint, Teams, and enterprise‑level device management processes.
Key Responsibilities
- Lead planning, execution, monitoring, and closure of the AL Laptop Refresh Project.
- Manage schedules, scope, risks, issues, dependencies, and deliverables.
- Coordinate with leadership, IT Operations, Service Desk, Information Security, and Asset Management.
- Oversee imaging, deployment readiness, technician assignments, and statewide logistics.
- Track progress, completion metrics, and issue resolution.
- Produce executive dashboards, status reports, and stakeholder communications.
- Maintain RAID logs, project plans, change requests, and closeout documentation.
- Manage vendors and cross‑functional teams throughout the lifecycle.
- Support process improvements for future refresh initiatives.
Required Qualifications
- 8+ years progressive IT project management experience.
- Proven experience leading hardware deployment or enterprise refresh programs.
- Strong knowledge of SDLC, PMBOK, Agile, and change management.
- Experience managing enterprise IT operations projects.
- Excellent communication and organizational skills.
- Vendor management experience.
- Microsoft SME proficiency across core project and collaboration tools.
Preferred Qualifications
- PMP, CSM, or ITIL certification.
- Experience with Texas state agencies.
- Experience supporting statewide IT initiatives.
- Background in large‑scale deployments (800+ devices).
Similar roles
-
Senior Project Manager
Aspire Technology Partners, LLC. Eatontown, New Jersey, United States
-
Construction Project Manager
Norfolk Kitchen and Bath NH Nashua, New Hampshire, United States · $85K–$110K/yr
-
Junior Project Manager ayudas I+D+i - Madrid
Euro-Funding Madrid, Community of Madrid, Spain
-
Customer Project Manager
Nokia Ottawa, Ontario, Canada · CA$121K–CA$170K/yr
-
Service Delivery Manager, DWS Delivery - Montreal
Lenovo Montreal, Quebec, Canada · CA$92K–CA$141K/yr
-
Sales Project Manager - Trade Credit Insurance
Coface Vilnius, Vilnius County, Lithuania · €31K–€48K/yr