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Safewill

Lead Product Designer

Safewill Sydney, New South Wales, Australia

Consumer Services · 11-50 employees

10 h ago
product-designer Senior (5-10 yrs) Full-time Australia
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About the role

You will lead the end-to-end design process for complex customer problems, collaborating with product and engineering teams to ship intuitive digital products. You will also set high standards for visual and interaction design while actively challenging assumptions to improve product outcomes.

What they look for

Product Design Interaction Design Visual Design User Experience Product Strategy Customer Discovery Prototyping Design Systems Stakeholder Management Commercial Awareness AI Tools User Research B2C Design Design Craft

Requirements

The ideal candidate possesses a strong portfolio demonstrating exceptional design craft and experience shipping digital products in a B2C or high-growth environment. You must have strong interaction and visual design skills, commercial awareness, and the ability to influence decisions in ambiguous situations.

Full description

Make the complex feel effortless.

At Safewill, we're reimagining how Australians plan for the future, turning traditionally complex, intimidating experiences into something simple, intuitive and genuinely human.

We're looking for a Lead Product Designer with exceptional craft, strong product instincts and the ambition to shape experiences that make a real difference.

This is a high-impact, hands-on role. You won't be managing a team or stepping away from design. You'll have the space to own challenging problems, question how things are done and make a real mark on the product.

What you'll be doing

You'll work closely with Product, Engineering and our Chief Product Officer to:

  • Take complex customer problems from discovery through to beautifully executed, shipped products.
  • Set a high standard for interaction and visual design, and help us build more consistent, intuitive experiences.
  • Have a real say in what we build. Challenge assumptions and use customer insights to push our thinking further.
  • Work closely with engineers to bring your designs to life, making thoughtful decisions all the way through to launch.
  • Experiment with AI and emerging tools, finding new ways to approach design and improve how we work.

What we're looking for

  • A portfolio that demonstrates outstanding design craft and shows us how you think, not just the final screens.
  • Experience designing and shipping digital products, ideally in a B2C or high-growth environment.
  • Strong interaction and visual design skills, with an eye for the details that make an experience feel exceptional.
  • Commercial awareness and the ability to connect design decisions to customer and business outcomes.
  • Confidence navigating ambiguity and influencing decisions, even when there isn't an obvious answer.
  • A genuine love for hands-on design. You still get excited about making things.

Why Safewill?

There's a huge opportunity to rethink what estate planning looks and feels like, and design has a big role to play in getting us there.

You'll work directly with the people making product decisions and have genuine ownership over the experiences we create. We want someone who brings ideas, challenges our thinking and helps us build something we're proud to put in customers' hands.

Apply now and help us build the next chapter of Safewill.

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