Sr. Product Manager, AI Products

Insurance plays an important role in people’s lives, providing protection and peace of mind through life’s adventures and unexpected turns. In the moments that matter, people want to know their insurer is there for them. At Hi Marley, we help insurers deliver on that promise through communication that brings greater clarity and connection to the policyholder experience.

About the Role

You'll take new AI products from idea to market, then help them grow into something that lasts. As part of our New Initiatives product team, you'll find where AI can change how insurance carriers and their policyholders talk to each other, while protecting the human moments that matter most. This is a build role: you'll shape new products, not inherit a roadmap, and your work will touch how millions of people experience insurance. If you get energy from pairing brand-new technology with real customer problems, you'll love this role.

We’re in our Boston office Mondays, Tuesdays, and Thursdays to connect, collaborate, and learn together. Recurring meetings typically run between 9:30am and 4:30pm for commuter flexibility.

What You'll Do

• Bring new AI-powered products from zero to one, then own the success metrics that help them scale and inform our pricing

• Work directly with carrier teams to learn how they communicate today, test AI-driven solutions, and shape long-term product strategy

• Build trust into every AI interaction, for the policyholder seeking help and for the carrier team behind the experience

• Champion each product from early engineering to launch, leading design, engineering, Customer Success, Support, Sales, and Marketing toward adoption

About You

• 6+ years of product management in B2B or B2B2C SaaS, including bringing new products to market and scaling them after launch

• Hands-on experience building generative AI products, ideally conversational AI agents, and you keep up with where AI is heading

• Strong product judgment: you set strategy, lead through ambiguity, iterate fast on customer feedback and data, and explain tradeoffs clearly

• Able to work from our Boston office 3 days a week

Nice to Have

• Insurance or insurtech experience

Don't check every box? If this role excites you, we'd still love to hear from you.

Compensation, Benefits & Perks At Hi Marley, we are committed to fair and transparent pay practices. The annual base salary for this role is expected to fall within the range of $130,200–$204,600 depending on experience, skills, qualifications, and location. Offers are determined based on these factors as well as internal peer equity. It’s most common for new hires to start near the midpoint of the range, allowing room for growth as employees develop in their role.

In addition to base pay, we support your wellbeing and growth with:

• Equity grants for all employees

• 401(k) with a 4% employer match

• Medical, dental, vision, disability, and life insurance for employees working 30+ hours per week

• Monthly wellness and annual professional development stipends

• Paid parental leave

• Flexible Time Off to recharge, plus enjoy Wind-down Week, our annual year-end company shutdown

Who We Are:

Three core values guide how we work:

• Max Courage: Dream big, try new ideas, and take measured risks to maximize impact.

• Be Humble: Lead with appreciation, compassion, and openness to learn from anyone, anywhere.

• Ubuntu: Align behind a shared purpose to achieve our fullest potential together.

Life at Hi Marley combines meaningful work with clear expectations. We communicate openly and with care, stay curious, take ownership, and value every perspective. Our flexible, hybrid environment is built on trust, accountability, and mutual support—both at work and when life needs our attention.

Hi Marley is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on gender, sexual orientation, gender identity, religion, race, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to building an inclusive work environment representing a variety of backgrounds, perspectives, and skills, where all employees are encouraged to be their authentic selves.