Business Analyst for Corporate Digital Banking

VACANCY ANNOUNCEMENT

Tirana Bank is the first privately-owned bank in Albania. It was founded in 1996 and since then there has been a great development, spreading its branches throughout Albania. Today, Tirana Bank is well-positioned in the market, offering a wide range of products and services that respond well to the demands of its customers. Tirana Bank has 36 branches in most major cities, and industrial zones and has a large ATM network throughout Albania. Tirana Bank continues to grow and expand while rigorously retaining its philosophy of providing quality products and services by being the front-runner in innovative banking solutions in Albania.

BALFIN Group is one of the most successful investment groups in the Western Balkans. Established in 1993, the Group today operates across Austria, Albania, Kosovo, Bosnia and Herzegovina, Croatia, North Macedonia, Switzerland, Montenegro, the Netherlands, Canada, and the United States of America. Its diversified portfolio spans multiple sectors, including banking, real estate development, wholesale and retail, asset management, tourism, logistics, education, and entertainment. With a workforce of approximately 5,500 professionals, BALFIN Group continues to grow steadily, guided by strong business ethics, financial stability, innovation, and a long-term commitment to community impact through Mane Foundation.

We are seeking to welcome a qualified and dynamic Business Analyst for Corporate Digital Banking reporting directly to the Head of Digital Transformation.

Main responsibilities:

· Work closely with banking stakeholders to capture functional and non-functional requirements for business digital products (e.g., business onboarding, bulk payments, multi-user access with role-based permissions, approval hierarchies for business accounts, business card management etc). They ensure that all requirements are captured in a reference document and effectively communicated to the development team and stakeholders.

· Map,design, document and optimize corporate banking workflows, ensuring compliance with internal governance and regulatory standards. Identify automation opportunities for high-volume corporate transactions.

· Ensure that requirements are mapped clearly to the identified business goals. This involves analyzing and identifying risks related to corporate digital banking implementations, dependencies, and changing needs.

· Break down complex corporate banking processes into manageable user stories and acceptance criteria. Support sprint planning, backlog refinement, and ensure deliverables meet business objectives.

· Prepare test cases for corporate banking features, ensuring completeness and accuracy in transaction flows, reporting functionalities etc.

· Support with execution of the test cases and documentation of the results.

· Determine functional and non-functional requirements by analyzing the business needs and aligning them with business objectives.

· Analyze project activities for possible breaches in business needs and inadequacies in solution delivery.

They ensure that the project implementer have every detail they require to create and implement processes. and solutions.

· Plays a central role in identifying what is truly valuable, what does not add value, and facilitates the learning and communication needed to continually deliver the right value.

· Collaborate with team members to ensure there is a shared understanding of the need, identify and prioritize requirements that will meet the need.

· Works collaboratively with both business and IT teams to ensure that the solutions align with business objectives and requirements, with the ultimate goal of improving operational efficiency and effectiveness.

· Identify risks related to corporate digital banking implementations, including regulatory compliance, data security, and integration dependencies.

· Provides coaching to the team during an iteration include facilitating collaboration, generating, examples, transferring knowledge.

Requirements

Competencies / Skills:

• Graduated in computers

sciences/economics informatics or related studies.

• Minimum 1+

years in business analysis, preferably in corporate banking or financial services.

• Familiarity with requirements

techniques such as, user stories, use cases etc.

• Expertise in

business process mapping and requirements management.

• Expertise in conceptual modeling;

ability to see the big picture and envision possible solutions.

• Excellent analytical skills and communication

skills.

• Quick learner, able to

work independently with limited supervision.

• Team player – positive,

committed and willing to pitch in and help others when needed.

• Competences with various Agile methods,

frameworks, tools and strong practical experience with those methods.

The interested candidates can send their CV until October 01st, 2026.

Please note that only applicants who fulfill the above mentioned criteria, will be contacted.

“Your personal data, which is sent voluntary as a response to this job vacancy announcement, are collected and processed, manually and/or electronically, by Tirana Bank SA, in order to evaluate your compatibility with this job vacancy, are accessed only by authorized persons of the Bank and will be stored until the finalization of the candidate selection process.The subjects of personal data can exercise their rights as provided by Law No. 124/2024, “For the Personal Data Protection”, at Tirana Bank SA, as well as at the Commissioner for the Right of Information and Protection of Personal Data.

Benefits

https://www.tiranabank.al/karriera/puno-me-ne