Westpac Group

Senior DevOps Engineer

Westpac Group Sydney, New South Wales, Australia

Financial Services · 10,001+ employees

4 h ago
devops Senior (5-10 yrs) Full-time Australia
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About the role

The Senior DevOps Engineer serves as the technical owner of the enterprise Jira and Confluence platform, overseeing administration, configuration, and continuous improvement. This role involves managing integrations, ensuring platform security and scalability, and providing technical leadership to support teams.

What they look for

Jira Software Confluence Jira Service Management Platform administration Automation Integration engineering Stakeholder engagement Identity management User provisioning Governance Risk management Compliance Incident resolution Workflow design Atlassian Cloud Technical leadership

Requirements

Candidates must have extensive experience administering Atlassian products and supporting enterprise SaaS platforms within large organizations. Strong skills in workflow design, automation, stakeholder engagement, and governance frameworks are essential for success in this role.

Benefits

Banking product discounts Mortgage rate discounts Flexible work arrangements Culture leave Lifestyle leave Wellbeing leave Learning and development opportunities Volunteering initiatives

Full description

Create your best future as a Senior DevOps Engineer.

What’s the role?

The Senior DevOps Engineer is the technical owner of the enterprise Jira and Confluence platform, responsible for the administration, configuration, integration and continuous improvement of the service.

Reporting to the Principal Engineer, this role ensures the platform remains secure, stable, scalable and aligned to enterprise standards while delivering an excellent user experience. The role combines deep Atlassian platform expertise with platform engineering, automation, integration and operational support capabilities.

As the primary technical specialist for Jira and Confluence, the Senior DevOps Engineer is responsible for:

  • Platform Administration and technical ownership
  • Project and space configuration
  • Automation Management and continuous improvement
  • Integration Engineering
  • User provisioning oversight
  • Governance, Risk security and compliance
  • Incident resolution
  • Stakeholder collaboration
  • Implementation of platform enhancements
  • Providing technical leadership and guidance to support analysts and administrators

What do I need?

To be successful in this role, you will have extensive experience administering Jira Software, Jira Service Management and Confluence. You will be well versed in supporting enterprise SaaS platforms within large and complex organisations and have proven experience designing and implementing platform configurations, workflows and automation. You should have strong stakeholder engagement skills and be well versed in translating business requirements into technical solutions.

In addition to the above, the below skills and experience are required:

  • Experience integrating Atlassian products with enterprise systems and services
  • Experience managing platform incidents, problem resolution and operational support
  • Jira Software administration
  • Jira Service Management administration
  • Experience supporting identity management, user provisioning and access governance processes
  • Experience delivering platform enhancements and continuous improvement initiatives
  • Confluence administration
  • Atlassian Cloud platform management
  • Knowledge of risk management and compliance practices.
  • Experience supporting governance frameworks and operating standards.
  • Awareness of data privacy and regulatory requirements.
  • Workflow design and configuration
  • Automation rules and process automation
  • Experience working with business and technology stakeholders to deliver platform outcomes

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

  • Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
  • Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
  • Tailored learning and development opportunities to help your grow your career within the bank.
  • Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.

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