Business Analyst & Digital Transformation

Would you like to work in a dynamic, international, and constantly expanding environment? If you are looking for a company where Competence, Exclusivity, and Passion are the fundamental values of success, Engel & Völkers offers you the opportunity to make a difference. Join us!

For over 45 years, Engel & Völkers has been a global leader in residential and commercial real estate services within the premium segment. With more than 16,500 professionals active in over 1,000 locations across 35 countries and 5 continents, we represent a benchmark brand in international real estate. In Italy, our network includes 4 large Market Centers and over 100 franchised locations, constantly growing thanks to the excellence of our services and a curated selection of exclusive properties that meet the needs of an increasingly sophisticated clientele. All our team members embody the core values of our brand: competence, exclusivity, and passion. Every day, we strive to deliver impeccable service, selecting unique properties and catering to the needs of discerning international clients.

Based on our office in Rome we are hiring a:

Business Analyst & Digital Transformation (m/w/d)

In this role you will help shape the future of our commercial organization by identifying improvement opportunities and leading strategic initiatives that optimize processes, accelerate digital transformation, and improve business performance.

Working at the intersection of Operations, Technology, and Business Intelligence, you will bridge business needs with digital solutions, translating complex challenges into scalable initiatives that deliver measurable business results.

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Key responsibilities:

• Lead Strategic Projects: Drive cross-functional initiatives from concept to implementation, ensuring measurable business impact.

• Drive Continuous Improvement: Identify operational improvement opportunities, implement scalable process and technology solutions, and measure their impact against defined KPIs.

• Enable Data-Driven Decisions: Develop analyses, dashboards, and KPI frameworks that support operational excellence and management decision-making.

• Technology Enablement: Translate business requirements into scalable digital solutions and drive the implementation of new CRM and commercial system capabilities.

• Drive Automation & Innovation: Leverage automation, digitalization, and AI-enabled solutions to simplify processes and improve operational performance.

• Collaborate Across Functions: Partner closely with international Operations, Sales, Recruiting, Training, Marketing, and Technology teams to deliver business solutions.

• Business Performance & Insights: Deliver data-driven insights and recommendations that support business decisions and continuous performance improvement.

Your profile:

• Master's degree in Business Administration, Engineering, Economics, Information Systems, or a related field.

• 3–5 years of experience in management consulting, business operations, project management, or a comparable analytical role.

• Strong analytical and structured problem-solving skills with experience delivering cross-functional projects.

• Proven stakeholder management skills with the ability to translate business challenges into scalable solutions.

• Excellent communication and presentation skills with a curious, proactive, and hands-on mindset.

• Affinity for technology, data, and process optimization; experience with BI tools (e.g., Tableau, Power BI) is an advantage.

• Experience with CRM platforms is an advantage, but curiosity and the ability to quickly learn new technologies are more important.

• Fluent in Italian and English.

What we offer: • Work closely with senior leadership and cross-functional teams.

• Gain broad exposure across Operations, Sales, Technology, and Business Intelligence.

• Join a collaborative, international environment focused on innovation and continuous improvement.

• Benefit from excellent professional development and long-term career opportunities.

• Individual targets based annual bonus

\n€30,000 - €40,000 a year

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Join us and help transform the way we work through better processes, smarter technology, and data-driven decisions.

People & Culture Team

EV MMC Italia Srl