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Marketscope

Senior IT Project Manager (ID 1168)

Marketscope India

Market Research · 11-50 employees

Yesterday
project-manager Senior (5-10 yrs) Full-time India
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About the role

Manage and optimize Zoho CRM workflows, data automation, and vendor relationships to meet business needs. Collaborate with cross-functional teams to drive product enhancements, ensure data governance, and promote user adoption of IT tools.

What they look for

Zoho CRM Project Management Vendor Management Data Analytics Power BI Zoho Analytics Tableau Scrum Agile PMP PMI Change Management Data Governance Business Process Improvement Stakeholder Communication Product Enhancement

Requirements

Requires 5 to 10 years of experience in CRM platform management, project management, and data analytics. Candidates must possess proficiency in data visualization tools and hold relevant certifications such as Scrum, Agile, PMP, or PMI.

Full description

 Manage and optimize Zoho CRM workflows, data automation, and customizations to meet evolving business needs.

 Drive product and tool enhancements, including design, testing, and deployment of new functionalities. Work on Vendor management activities ensuring timely and quality delivery solutions.

 Build and maintain advanced dashboards and analytics reports that provide actionable insights for decision-making.

 Collaborate extensively with cross-functional teams, external vendors, and senior leadership to gather requirements, communicate progress, and ensure smooth change management.

 Act as a change agent to promote user adoption of new IT tools and processes, providing training and support to stakeholders.

 Ensure data governance, quality, and continuous process improvements in reporting and communication workflows.

Requirements

 Experience /Certification in Scrum / Agile/PMP/PMI or relevant project management techniques

 5 to 10 years of experience managing CRM platforms (preferably Zoho CRM), project/vendor management and data analytics.

 Proven expertise in product enhancement, deployment, and IT change management.

 Proficient in Power BI, Zoho Analytics, Tableau, or similar data visualization and reporting tools.

 Strong vendor management and stakeholder communication skills.

 Excellent problem-solving and interpersonal skills to facilitate collaboration and adoption.

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