Senior DevOps Engineer

Key Responsibilities

• Act as the lead engineer on large or complex client deploy projects

• Act as the lead engineer on product engineering projects to further develop our service

• Provide AWS subject matter expertise advice and assistance to pre-sales architects

• Installation, configuration, and ongoing management of O/S and AWS services.

• Implementing and maintaining custom client machine images and centralised configuration management to enable quick repeatable builds and auto-scaling.

• Maintaining high availability through proactive measures.

• Troubleshooting and resolving complex technical issues.

• Ensuring clients & partners are updated on current status of work and issues.

• Raise, investigate and resolve problems and known errors in line with the problem management process.

• Ability and willingness to proactively improve ways of working, automation and processes via our continual improvement Kanban board.

• Partake in an oncall rota to provide 24x7 4th line support for Ensono’s AWS clients.

• Proactively keep up to date on AWS services and developments.

• Buddy new members of the team and train other teams

• Act as team leader and technical escalation point in Manager’s absence

Skills and Experience

• 8+ years’ experience in supporting highly customer-focused mission critical environments (e.g. high profile websites or enterprise infrastructure) essential.

• 3+ years’ experience of engineering, architecting, or supporting AWS solutions.

• Excellent O/S knowledge and experience in Linux or Windows with basic knowledge of the other. MCSE/RHCE or equivalent level of knowledge preferred.

• Experience of implementing and supporting AWS based instances and services (e.g. EC2, S3, EBS, ELB, RDS, IAM, Route53, Cloudfront, Elasticache, WAF etc.).

• Hold a number of current AWS Associate and Professional level Certifications

• Hold at least one AWS Certified Speciality certification (e.g. Security or Networking )

• Experience of building and maintaining scalable and auto-scaled environments using automation and configuration management tools (e.g. Cloudformation/Terraform and Ansible) beneficial or can be gained.

• Scripting ability in one or more of Python, Powershell, Bash, Perl

• Experience of using Git for version control useful

• Experience of working with or supporting containerized environments (ECS/EKS/Kubernetes/Docker)

• Experience of Jenkins or other CI/CD pipeline technology useful or can be gained.

• Good knowledge of TCP/IP.

• A degree in a computing-related discipline preferred or equivalent ability and knowledge.

• Excellent written and verbal communication skills.

• Experience working in an ITIL environment beneficial.

• Desire to continually grow, develop and improve.

• Must be self-motivated, a self-starter and possess a good working attitude

• Client focused and results driven

• Able to implement supportable solutions and make the complex simple.

• Able to perform as a role model within the team.