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Photon

Sr Business Analyst - Chennai

Photon Ambattur, Tamil Nadu, India

IT Services and IT Consulting · 5,001-10,000 employees

Aug 07
business-analyst Senior (5-10 yrs) Full-time India
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About the role

The role involves capturing functional requirements for agent-facing servicing platforms and defining system integrations with core banking backends. You will also collaborate with technology teams to implement AI-driven enhancements for operational efficiency and fraud detection.

What they look for

Business analysis Banking systems API integration User stories Functional specifications Acceptance criteria Operational workflows Agent desktop workflows Artificial intelligence Machine learning Fraud detection Operational automation Customer service Data analysis System integration

Requirements

Candidates must have at least 7 years of experience in agent-facing UI systems, core banking interfaces, fraud detection, or KYC domains. Strong proficiency in translating business needs into technical specifications and user stories is required.

Benefits

Medical insurance Vision insurance Dental insurance 401k retirement plan Variable pay Incentives Paid time off Paid holidays

Full description

Responsibilities:

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Perform business analysis for payment processing platforms (ACH, Wire, Zelle/RTP, Card)

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Work with business stakeholders, product owners, and technology teams to gather and document requirements

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Leverage domain expertise in Payments (ACH, Wire, Zelle/RTP, Card) to design and enhance banking solutions

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Translate business needs into user stories, epics, functional specs, and acceptance criteria

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Analyze existing payment workflows, identify gaps, and recommend process/system improvements

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Support regulatory and compliance requirements tied to payment processing

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Develop reports and dashboards supporting payment operations and compliance reporting

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Design and enhance data pipelines to support payment reporting needs

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Collaborate with engineering and data teams to resolve data quality issues and defects

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Support Agile delivery: backlog grooming, sprint planning, requirement clarification, UAT

Requirements:

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Strong background in business analysis within banking/payments

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Domain knowledge of payment rails (ACH, Wire, Zelle/RTP, Card) preferred

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Experience translating business requirements into technical specifications

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Familiarity with Agile delivery practices

Compensation, Benefits and Duration

Minimum Compensation: USD

Maximum Compensation: USD

Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.

Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.

This position is not available for independent contractors

No applications will be considered if received more than 120 days after the date of this post

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