Product Manager-Cyber Response

As a product manager for the global cyber response operations team you will be an integral part of the mission to reduce the firm’s risk exposure by responding and remediating cyber incidents. As a product lead, you are responsible for working closely with cyber response operations teams to define and drive the roadmap with engineers to deliver products that provide value.

Job Responsibilities

• Oversees product management and delivery for engineering books of work, creating JIRA epics and stories where necessary

• Works with the application owners to understand application breaks and work with the engineering team to fix breaks before their due dates.

• Respond to audit RFIs for owned product lines

• Gathers and analyzes customer feedback, and usage data to continually improve the product and enhance user experience

• Ensure product controls are aligned to and assessed against the firms Threat Scenarios and Risk Framework to model a comprehensive view of control gaps and effectiveness

Required qualifications, capabilities, and skills:

• Formal training or certification with 5+ years of experience in a product/program management role within enterprise technology

• Extensive knowledge of application break lifecycles including the ability to manage and understand technical application breaks

• Extensive knowledge of agile processes including capacity planning and Kanban methodologies.

• Extensive knowledge of audit request lifecycles and the ability to complete RFIs

• Experience driving change within organizations and managing stakeholders across multiple functions

• Prior experience in cybersecurity is a plus.

Preferred qualifications, capabilities, and skills:

• Strong communication skills

• Ability to explain technical requirements to both technical and non-technical audiences

• Excellent command of cybersecurity organization practices, operations risk management processes, principles, architectural requirements, engineering threats and vulnerabilities, including incident response methodologies

• Expertise in Agile and can work within the Kanban framework

#CTC

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.