Engineering - Technical Writer
Beyond Energy Services & Technology Calgary, Alberta, Canada
Oil and Gas · 201-500 employees
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About the role
Develop and maintain high-quality technical documentation, including user manuals and process guides, for proprietary hardware and software. Manage document control processes and collaborate with cross-functional teams to translate complex technical concepts into clear content.
What they look for
Requirements
Requires a bachelor's degree or equivalent education and at least 5 years of experience in technical writing, preferably within a technology or engineering environment. Candidates must possess strong organizational skills, proficiency in technical communication tools, and the ability to manage document control systems.
Benefits
Full description
Job Description
Beyond is looking for a Technical Writer to join our company. As our Technical Writer, you'll create high-quality technical documentation for both internal and external audiences. You'll also assist in managing our document control processes, ensuring that all materials are accurate, up-to-date, and adhere to our high standards. Occasional travel is required to Nisku and Blackfalds.
Key Responsibilities
- Develop and maintain user manuals, technical guides, and process documentation for our proprietary hardware and software solutions in both electronic and hardcopy forms
- Collaborate with different teams to gather information and transform complex technical concepts into clear, concise content by meeting with and interviewing field staff, engineers, management and office and facility-based employees
- Implement and maintain document control processes, including version control and content management using SharePoint
- Create and update internal and external communication materials, including presentations and web content
- Continuously improve existing documentation and processes to ensure content remains current, relevant, and useful
- Ensure all documentation adheres to corporate style guides and best practices
- Manage the organization and maintenance of our electronic document management system
- Establish and maintain document files in accordance with records retention standards
Expert proficiency with technical communication tools, including:
- Microsoft SharePoint
- Microsoft Office Suite
- Adobe Acrobat or equivalent
Required Qualifications
- Bachelor's degree, college diploma with demonstrated writing and technical abilities, or equivalent education and related work experience.
- 5+ years of experience in technical writing, preferably in a technology or engineering environment
- Proven ability to translate complex technical information into clear, user-friendly documentation
- Strong organizational skills with the ability to manage multiple projects and meet deadlines
- Excellent interpersonal and communication skills
- Self-motivated with a keen attention to detail
- Experience with document control processes and systems
Preferred Qualifications:
- Experience in the Oil and Gas industry
- Experience with Document Control and systems/software
- Experience in using MadCap Flare software
- Experience in using Canvas Envision
Who’s B.E.S.T?
Beyond Energy Services and Technology began in Canada in December 2015 and is a Managed Pressure Drilling (MPD) leader with a mission to provide sustainable, innovative, and best-in-class MPD solutions to our customers. Our diverse experience and focus on innovative and inventive technologies allow us to remain on top of our game and reduce our customer's non-productive time, save money, and ensure safe operations. Today, with headquarters in Calgary, Alberta, and in The Woodlands, Texas, our team comprises nearly 300 dedicated employees
Why Beyond?
Beyond is an exciting place to learn and grow both personally and professionally. We pride ourselves on our values and culture
Values
We believe in the importance of keeping people, communities, and the environment safe. We commit and deliver on our promises. We’ve built and continue to build a workplace that empowers equality, diversity, innovation, and belonging. Together we achieve results that allow us to exceed expectations
Culture
We foster a positive and inclusive work environment where everyone feels valued, motivated, and engaged. We achieve this with:
- Strong leaders who lead by example and demonstrate integrity
- Prioritizing employee development and growth with regular feedback and coaching
- Generous benefits to help our team members manage their personal and professional commitments for themselves and their families
- Acknowledgment and celebration of your contributions and achievements
- Working together to support each other’s success, to create camaraderie and strong collaboration between teams
Beyond is an equal opportunity employer and we encourage all qualified individuals to apply!
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