Head Of Engineering And Assurance

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Head of Engineering & Assurance – Set the Strategy. Shape the Future.

Ready to define engineering excellence, lead transformation, and influence technology at enterprise scale?

At Evri, we're continuing to evolve how technology enables our business. As we strengthen our engineering capabilities, modernise our delivery practices, and accelerate our technology strategy, we're looking for an exceptional leader to take ownership of our Engineering & Assurance function.

This is a critical leadership role reporting directly to the CIO, responsible for defining the strategy, standards and operating model that underpin how software is designed, built, tested and delivered across the organisation.

You'll lead a high-performing team of Engineering and Assurance leaders, driving improvements across Agile delivery, DevOps, quality engineering, automation and software reliability, whilst ensuring our technology investments deliver measurable business value.

If you're passionate about building engineering capability, leading organisational change, and creating the conditions for teams to deliver exceptional outcomes at scale, this is an opportunity to make a lasting impact.

This is a hybrid role with travel to Morley when required.

Why now?

We're focused on:

• Improving predictability through sustainable delivery practices and greater consistency across teams

• Increasing engineering productivity through Agile, Lean and DevOps approaches

• Establishing consistent engineering standards, tooling and governance

• Expanding automation and quality engineering capabilities across the software lifecycle

• Reducing time-to-value through faster, more reliable deployment practices

• Improving software reliability, resilience and security across our technology estate

• Strengthening collaboration across Product, Architecture, Service and Transformation teams

• Building a scalable engineering organisation capable of supporting long-term business growth

This is a pivotal opportunity to shape how engineering operates across Evri and influence the future direction of technology delivery.

What you'll be doing

As Head of Engineering & Assurance, you'll define and execute the engineering strategy that enables our product and technology teams to deliver high-quality software reliably, securely and at pace.

You'll provide leadership across Engineering and Assurance, ensuring teams have the standards, capabilities, governance and tooling required to support our technology ambitions.

Working closely with senior stakeholders across Technology and the wider business, you'll drive continuous improvement across the software delivery lifecycle whilst balancing quality, speed, cost and customer value.

You'll act as a strategic leader, coach and change agent, influencing at all levels of the organisation and shaping the future of engineering at Evri.

Key responsibilities

• Define and execute the Engineering & Assurance strategy aligned to enterprise objectives

• Lead and develop Engineering and Assurance Principal and Functional Leads

• Establish and embed engineering standards, best practices and governance frameworks

• Drive improvements across software development, testing, automation, DevOps and release management

• Lead engineering resource planning aligned to portfolio and product roadmap demands

• Partner with Product, Architecture, Service and Transformation leadership to improve end-to-end delivery effectiveness

• Drive adoption of Agile and Lean principles across engineering teams

• Improve engineering performance, quality metrics and operational efficiency

• Manage strategic delivery partners, suppliers and offshore engineering relationships

• Own Engineering & Assurance budgets, ensuring effective investment and value delivery

• Provide executive oversight of engineering performance, quality and delivery metrics

• Champion organisational change and continuous improvement across Technology

• Build the engineering capabilities required to support future business growth and innovation

What you'll bring

• Significant experience leading Engineering, Software Delivery or Technology functions at scale

• Proven success defining and implementing engineering strategies within complex organisations

• Strong experience leading large engineering teams and developing senior technology leaders

• Deep understanding of modern software development practices, DevOps, Agile delivery and Quality Engineering

• Experience driving engineering transformation, organisational change and operating model improvement

• Strong commercial acumen with experience managing budgets and third-party delivery partners

• Excellent stakeholder management skills with experience engaging Executive and senior leadership teams

• Ability to balance strategic leadership with operational delivery outcomes

• Strong coaching, mentoring and leadership capability

• Passion for building high-performing, inclusive and customer-focused engineering organisations

We know we only grow if our people do too. That's why we're committed to creating an inclusive, diverse workplace where everyone can bring and be their whole, authentic selves.

We are Evri. Where everyone is welcome. We're excited for the future. Let's deliver it.

Evri Group for everyone

We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.

We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.

Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.

At Evri Group, everyone is welcome.