JPMorgan Chase & Co.

Product Delivery Manager- Cloud Foundational Services

JPMorgan Chase & Co. Jersey City, New Jersey, United States · $133K–$200K/yr

Financial Services · 10,001+ employees

12 h ago
Senior (5-10 yrs) Full-time United States
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About the role

The Product Delivery Manager leads end-to-end delivery processes, including intake, dependency management, and release management for Cloud Foundational Services. They also collaborate with engineering teams to define product roadmaps and optimize delivery lifecycles through data-driven innovation.

What they look for

Product delivery Dependency management Release management Cloud foundational services Site reliability engineering Google cloud platform AWS Infrastructure Technology platforms Agile methodologies Jira Confluence Data analytics Stakeholder management Continuous improvement Product development life cycle

Requirements

Candidates must have at least 5 years of experience in product delivery or a relevant domain, with strong expertise in enterprise-scale public cloud providers like GCP and AWS. Proficiency in Agile methodologies and excellent stakeholder communication skills are also required for this role.

Benefits

Health care coverage On-site health and wellness centers Retirement savings plan Backup childcare Tuition reimbursement Mental health support Financial coaching Discretionary incentive compensation

Full description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Cloud Foundational Services (CFS) supporting the Site Reliability Engineering (SRE) teams, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

  • Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
  • Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
  • Participates in defining the product component roadmap and backlog
  • Liaises with customers and internal stakeholders to refine requirements, understand priorities and provide feedback on delivery timelines
  • Participates in the quarterly planning process with engineering teams
  • Refines features requests in collaboration with engineering and collaborates
  • Leads data driven innovation to optimize end to end delivery lifecycle

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
  • Strong understanding of delivery and a proven track record of implementing continuous improvement processes
  • Experience in product or platform-wide release management, in addition to deployment processes and strategies
  • Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context
  • Experience with Public Cloud Providers & capabilities at an Enterprise Scale - Google Cloud Platform (GCP), AWS experience required
  • Domain knowledge or previous experience within Infrastructure or Technology Platforms

Preferred qualifications, capabilities, and skills

  • Proficient knowledge of the product development life cycle, design, and data analytics
  • Previous team management experience
  • Working knowledge of Agile methodologies and tools such as Jira, Confluence

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.