Commercialization Project Manager

Description

GummX Industries is a gummy development and manufacturing company based in Grand Junction, Colorado. We partner with nutrition and wellness brands to develop and produce high quality dietary supplement gummies, helping customers bring new ideas from concept to commercial production.

We are building a team that values collaboration, accountability, and strong customer relationships. As a growing company, GummX offers the opportunity to make a meaningful impact, help shape how we work, and play a direct role in our customers’ success.

About the Role

The Commercialization Project Manager will manage the customer journey from initial inquiry through product development, approvals, and the placement of production purchase orders.

This person will be the central point of coordination between customers and GummX’s internal teams, keeping projects organized, timelines visible, and communication clear. Success requires exceptional attention to detail, consistent follow through, and the ability to build strong working relationships with people across different functions.

Key Responsibilities

• Manage customer projects: Coordinate each step from initial inquiry and project scoping through development, sampling, customer approvals, and production purchase orders.
• Build and maintain project plans: Track milestones, deadlines, responsibilities, outstanding decisions, and next steps across multiple customer projects.
• Serve as a primary customer contact: Provide timely updates, answer questions, coordinate meetings, and ensure customers understand what is needed to move their projects forward.
• Coordinate internal teams: Work closely with R&D, quality, operations, commercial, and production planning to align priorities and complete project requirements.
• Capture customer requirements: Document product specifications, packaging needs, target timing, and other requirements, ensuring information is complete and communicated accurately.
• Manage samples and approvals: Coordinate sample submissions, consolidate customer feedback, and track revisions and approvals.
• Keep projects moving: Identify delays, missing information, and competing priorities early; work with the appropriate teams to resolve issues and escalate when needed.
• Support the transition to production: Confirm that required specifications, approvals, and commercial details are documented and available to the teams processing production orders.
• Maintain clear records and reporting: Keep project files, customer communications, and status trackers current. Prepare Excel reports and PowerPoint presentations for customer meetings and leadership updates.
• Improve the customer experience: Help establish practical processes that make working with GummX responsive, organized, and easy to navigate.

Requirements

Qualifications and Skills

• Strong project management and organizational skills, with the ability to manage multiple projects and deadlines.
• Exceptional interpersonal skills and a collaborative approach to working with customers and internal teams.
• Clear, professional written and verbal communication.
• Excellent attention to detail and dependable follow through.
• Proficiency in Microsoft Excel and PowerPoint, including maintaining project trackers, organizing information, and preparing clear presentations.
• Ability to lead coordination and hold people accountable for commitments across functions.
• Sound judgment, practical problem solving skills, and comfort working in a growing business.
• Relevant experience in project management, customer success, account management, or product commercialization.
• Experience in dietary supplements, food, consumer products, or contract manufacturing is preferred.

What Success Looks Like

• Customer projects move forward with clear milestones, owners, and next steps.
• Customers receive timely communication and feel confident in the development process.
• Internal teams have accurate information and understand project priorities.
• Potential delays are identified and addressed early.
• Projects transition smoothly from development and approval to production purchase orders.

Physical Requirements

• Sitting: Frequently, for computer work and meetings.
• Standing and walking: Occasionally, for meetings and production-area visits.
• Lifting: Occasionally, up to 15 pounds, if handling product samples is a genuine job duty.
• Bending and reaching: Occasionally, if needed to retrieve or handle samples.
• Computer use: Frequently to continuously throughout the workday.