Helpdesk Analyst / System Administrator
Centurum Charleston, South Carolina, United States · $85K–$104K/yr
Defense & Space · 201-500 employees
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About the role
The Helpdesk Analyst will provide remote support for US Navy customers, managing software installations, system upgrades, and network security. They are also responsible for monitoring system configurations and coaching users on IT applications.
What they look for
Requirements
Candidates must have at least four years of professional experience in systems administration and a bachelor's degree in a relevant technical field. A Secret US DoD security clearance and a cybersecurity certification, such as CompTIA Sec+, are required.
Benefits
Full description
Duties and Responsibilities Centurum is recruiting candidates to fill a Helpdesk Analyst / System Administrator role in support of US Navy C4ISR defense acquisition programs. Duties will include providing remote helpdesk support for US Navy customers to manage the installation of software, systems upgrades, network accounts, network security, and other updates.
Required Skills/Years of Experience Four (4) years of professional experience in systems administration to include supporting daily operational requirements of computer network systems, including workstation, file servers, or web servers. Individual shall have experience maintaining, troubleshooting, and implementing network security tools including firewalls, anti-virus, and intrusion detection services. Individual must be capable of remotely coaching individuals on software applicable to their position, assisting customers with information technology, monitoring system configuration (hardware and software), and providing instruction on computers and applications.
Required Education Bachelor’s degree in Computer Engineering, Computer Science, or Information Systems, or commensurate professional experience and technical certifications.
Technical Certifications• Cybersecurity workforce certification/training in accordance with DoD 8570.1M and subsequent DoD 8140 manual as applicable (typically CompTIA Sec+).
- Types of certifications preferred for the position include Windows, Windows Server, Redhat, VMWare, entry level CCNA
This is an on-site position Travel Required: 0% Work Location: Charleston, SC This position is required to have and maintain a Secret US DoD security clearance, TS eligible.
Remarks: Compensation: $85K - $104K annual salary. Compensation for positions at Centurum vary depending on a wide range of factors including, but not limited to, location, responsibilities, skill set, and level of experience.
Benefits
Full-time employees are eligible for the following benefits enrollment from their date of hire:
- Health Insurance - Centurum provides insurance for employee and dependent in a comprehensive package. Coverage for vision care is included. This option is available on a cost-sharing basis.
- Dental Insurance - Available in conjunction with Health Insurance for an additional cost. Provides oral maintenance care for employee and dependent.
- Basic Life Insurance - Company provided benefit for all full-time employees.
- Supplemental Life Insurance - Optional life insurance coverage to employees at group rates.
- Dependant Life Insurance - Optional coverage for dependents at a group rate.
- Long Term Disability Insurance - Optional coverage available to employees at group rates.
- Vacation and Sick Leave - Leave accrual is determined by length of service.
- Holidays - The company observes ten paid holidays each year.
- Retirement 401(k) Plan - Centurum’s corporate benefits package includes 401K with a company bi-weekly match and a year-end profit sharing company match for all eligible employees. Investments can be made into selected funds under this plan.
Centurum is an Equal Opportunity Employer, providing employment opportunities for all persons without discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, marital status, citizenship or any other characteristic protected by U.S. law. Centurum makes reasonable accommodations for persons with disabilities.
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