State Farm

Summer 2027 Intern - Enterprise Research - UX Researcher

State Farm Dunwoody, Georgia, United States

Insurance · 10,001+ employees

Yesterday
ux-researcher Junior (0-2 yrs) Internship United States
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About the role

You will work alongside UX research professionals to design and conduct user-centered research for software and non-software products. This includes performing ethnography, concept testing, and usability testing to guide product development throughout the lifecycle.

What they look for

User Research Ethnography Concept Testing Task Analysis Conceptual Design Usability Testing Experimental Design Quantitative Data Analysis Qualitative Data Analysis Human Factors User Experience Research

Requirements

Candidates must be current graduate-level students pursuing an advanced degree in User Experience Research, Human Factors, HCI, or a related field. Applicants are required to be eligible to lawfully work in the U.S. immediately without employer sponsorship.

Benefits

401(k) Savings Plan Mutual Funds Commuter Benefits Wellness Programs US Discount Program Good Neighbor Grant Program Matching Gift Program Employee Assistance Fund Company Holidays Life Leave Military Leave

Full description

Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

Grow Your Skills, Grow Your Potential

Responsibilities

You will work alongside current UX Research professionals to design and conduct user research for a wide range of software and non-software products. Research will take place in partnership with developers and designers. Research areas including customer digital experiences on Statefarm.com®, mobile apps, as well as business tools that are used by our sales force and employees. Work in a team environment to conduct user-centered research (e.g., ethnography, concept testing, task analysis, conceptual design, iterative usability testing, and assessment usability testing) to guide the design, selection, and refinement of products and processes throughout the product development lifecycle.

What You Can Expect:

  • Date: The summer internship will occur between June 2, 2027 - August 11, 2027.
  • Hours: 38.75 hours/week.
  • Location: Bloomington, IL, Dunwoody, GA
  • Hybrid Work arrangement: Interns will have the opportunity to interact in-office and virtually. This internship also offers a remote option for the right candidate!
  • Pay: $32.50/hour
  • Stipend: Selected candidates will receive a $2000.00 stipend!
  • Internship Program Eligibility: To be eligible for the internship program, you must be a full-time student currently enrolled throughout the duration of the internship. Competitive candidates will be invited to participate in an on-demand interview. This is where the excitement begins!

***Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity***

Qualifications

  • Current Graduate-level students (Master's or PhD) that are pursuing an advanced degree in User Experience Research, Human Factors, HCI (Human Computer Interactions), Experimental Psychology, Cognitive Psychology, or a related field.
  • Candidates should understand experimental design and have a basic understanding of the analysis of quantitative and qualitative data sets.

Next Steps!

  • Application deadline is expected to close on 9/18/26. Applicant volume and hiring needs may result in early closure or extension beyond the listed deadline, so apply as soon as possible! To submit an application, click "Apply" on the job listing page on the State Farm career site. You will need to upload your resume when you apply.

Our Benefits

We are excited to offer our interns a tailored set of benefits with a range of valuable perks to help support you during your time with us!

Time Off

  • 40 hours of Life Leave
  • Military Leave

Financial Benefits

  • 401(K) Savings Plan (Eligible at age 18)
  • Mutual Funds (Eligible at age 18)
  • Commuter Benefits

Miscellaneous Benefits

  • Wellness programs
  • US Discount program
  • Good Neighbor Grant program
  • Matching Gift program
  • Employee Assistance Fund
  • Company Holidays

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