Accenture

Application Support Engineer

Accenture Bengaluru, Karnataka, India

Business Consulting and Services · 10,001+ employees

Aug 10
support-engineer Senior (5-10 yrs) Full-time India
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About the role

The Application Support Engineer acts as a software detective to identify and resolve issues across critical business systems. They are responsible for collaborating with cross-functional teams, mentoring junior staff, and ensuring system reliability through proactive monitoring and documentation.

What they look for

Java Full Stack Development Software Troubleshooting System Performance Monitoring Debugging Application Lifecycle Management Technical Support Software Architecture Integration Stakeholder Management Mentoring Documentation Problem Solving Enterprise Environments

Requirements

Candidates must have at least 5 years of experience in Java Full Stack Development and possess a 15-year full-time education background. Strong analytical skills for debugging complex software and the ability to work in an onsite enterprise environment are required.

Full description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Java Full Stack Development Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous interaction with different teams to understand system behavior and deliver timely solutions that maintain business continuity and enhance system reliability.

Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Coordinate with stakeholders to prioritize and address system issues effectively. - Mentor junior team members to support their professional growth and improve team capabilities. - Ensure documentation of troubleshooting steps and resolutions to build a knowledge base for future reference.

Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development. - Strong experience in both front-end and back-end development technologies related to Java Full Stack Development. - Ability to analyze and debug complex software issues within multi-component systems. - Familiarity with application lifecycle management and support processes. - Experience in collaborating with cross-functional teams to deliver effective technical solutions. - Good understanding of software architecture and integration points in enterprise environments.

Additional Information: - The candidate should have minimum 5 years of experience in Java Full Stack Development. - This position is based at the client onsite location within India. - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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