SG - Data Center Support Engineer
Computacenter Singapore, Singapore
Information Technology & Services · 10,001+ employees
8 h ago
Mid (2-5 yrs)
Full-time
Singapore
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About the role
The Data Center Support Engineer is responsible for conducting regular inspections of power and HVAC systems and performing preventative maintenance. They also manage emergency events, oversee the Building Management System, and provide remote hands support for server and cabling tasks.
What they look for
Data Center Operations
Facilities Maintenance
Power Supply Systems
HVAC Systems
Building Management System
Remote Hands
Incident Management
Change Management
Physical Security
Rack and Stack
Structured Cabling
Inventory Management
Microsoft Office
Emergency Response
Capacity Review
Requirements
Candidates must have at least 2 years of experience in data center operations or facilities maintenance. A diploma or degree in Computer Science, IT, or Electrical Engineering is required, along with the ability to work rotating shifts.
Full description
Job Responsibilities:
- Conduct regular patrols and inspections of the power supply and HVAC systems within the data center.
- Perform scheduled preventative maintenance tasks to ensure the optimal functioning of the data center infrastructure.
- Perform remote hands services include tasks such as securing cabling, checking port numbers, observing, or reporting indicators on equipment, rudimentary observation of the environment, and server reboots.
- Respond and deal with emergency events in daily operation.
- Manage and oversee the Building Management System (BMS), promptly addressing and responding to any generated alerts.
- Ability to respond to issues and provide timely update, and escalation.
- Handle routine alarms and faults of power supply and distribution devices and HVAC systems.
- Maintain & update the relevant operation records, maintenance records, accident handling records and shift handover records.
- Maintain the environment cleanliness and temperature and humidity.
- Manage the safety appliances and instrumentation tools.
- Provide escort to visitors/ technicians to the Data Center room and witness the works that been carried out in the Data Center room.
- Have experience with supporting Data Centre related change and incident tickets.
- Adept with coordinating with multiparty stakeholders.
- Ensure all the compliance of all regulatory laws and company guidelines are met.
Requirements:
- Min of 2 years working experience in Data Center operations/ Data Center facilities maintenance.
- Diploma or Degree in Computer science, IT systems, Electrical Engineering or any related field.
- Good understanding and hands-on experience on daily Data Center operations.
- Good level of understanding of Data Centre ecosystem e.g. power, cooling, temperature, humidity, fire prevention etc.
- Good level of experience in Capacity review e.g. rack assignment for equipment onboarding.
- Good level of experience in Physical Security operations (e.g Keys and access cards management, and Physical Access).
- Good level of experience in Rack and Stack.
- Good understanding and knowledge in data cabling, i.e. structured cabling, and patching is added advantage.
- Have experience with inventory management. i.e. Nlyte is added advantage.
- Proficient in Microsoft Office (Excel, Word and PowerPoint).
- Proficiency in English for communication with business partners.
- Proficiency in local languages is added advantage.
- Able to work rotating shifts, including weekends and public holidays.
Schedule:
- Rotational shift
- Weekend jobs
