IT Business Analyst - Commercial Finance & Revenue Management
SRM Technologies · Hamilton Township, New Jersey, United States
Information Technology & Services · 1,001-5,000 employees
About the role
The IT Business Analyst will serve as a liaison between business stakeholders and technical teams to translate commercial finance requirements into actionable system solutions. They will manage the full system lifecycle, including requirements gathering, data analysis using SQL, and coordinating testing activities.
What they look for
Requirements
Candidates must have 4-7 years of experience in an IT Business Analyst role with proficiency in SQL and SDLC methodologies. Strong documentation skills and experience with ServiceNow are required, while background in pharmaceutical or life sciences commercial environments is preferred.
Full description
Core Job Posting Data
- Position
Title: IT Business Analyst - Commercial Finance & Revenue Management
- # of
Positions Requested: 1
- Length
of Contract: Start - 6.1.26/ 6.8.26 & End - 1.29.27 (potential extensions upto 2 yrs)
- Location/Site: North Chicago
Description Details
- Job
Description
- Role:
- Client’s US Commercial Finance to support and enhance
the systems and data capabilities that underpin revenue management, rebate processing, and commercial reporting. This role sits at the intersection of business and technology, working across a portfolio of commercial platforms to translate complex business needs into well-defined system solutions.
- As an
IT Business Analyst, you will serve as a key liaison between business stakeholders and technical delivery teams, supporting the full lifecycle of system changes, from requirements gathering and design through testing, deployment, and documentation. You bring a structured, analytical mindset and are equally comfortable leading a requirements workshop, writing a user story, or digging into a data discrepancy with SQL.
- Primary
Responsibilities:
- Partner
with business stakeholders to understand, capture, and translate complex commercial and finance requirements into clear, actionable system specifications.
- Support project coordination activities
including milestone tracking, status reporting, and cross team dependency management to keep delivery on track
- Operate as an effective member of blended
delivery teams, supporting end-to-end system changes through Client’s System Lifecycle (SLC) framework, from initiation and design through testing and deployment
- Analyze proposed system changes and new
technical opportunities; assess and clearly communicate impacts, risks, and trade-offs to both technical and non-technical audiences
- Perform
hands-on data analysis using SQL to investigate issues, validate outputs, and deliver accurate, audience-appropriate insights across a range of business and technical stakeholders
- Contribute
to business case development for new initiatives; proactively identify and recommend opportunities for process improvement and operational efficiency
- Create and maintain high-quality system
documentation- including functional specifications, process flows, data dictionaries, and knowledge base articles — to support a robust and shared understanding of supported applications
- Elicit, author, and refine agile user stories,
requirements specifications, business process documentation, and solution design artifacts
- Plan, coordinate, and execute testing
activities - including system integration testing (SIT) and user acceptance testing (UAT) - to ensure delivered solutions meet defined business acceptance criteria
- Ensure all delivery activities adhere to Client's division and corporate compliance standards,
including change management and documentation requirements in ServiceNow and Kneat SLC
- Required
Qualifications:
- 4–7 years of experience in an IT Business
Analyst or equivalent role; candidates with strong relevant experience at the lower end of the range will be considered
- Proficiency
in SQL for data querying, investigation, and validation across relational data environments
- Demonstrated SDLC experience- with working
knowledge of both waterfall and agile delivery methodologies
- Hands-on
experience with ServiceNow for change management, incident tracking, or IT service management workflows
- Exceptional documentation skills: ability
to produce clear, structured, and well-organized artifacts for both technical and business audiences
- Strong
analytical and problem-solving capabilities, with a track record of translating ambiguous business needs into well-defined requirements
- Excellent communication and stakeholder
management skills- comfortable facilitating working sessions and presenting findings to varied audiences
- Preferred
Qualifications:
- Experience
working in pharmaceutical, biotech, or life sciences commercial environments, particularly in areas such as revenue management, gross-to-net, rebates, or pricing
- Familiarity with commercial and revenue
management platforms (e.g. Model N Powered by N, Kernel Open Pharma, Flex or similar)
- Experience with reporting and analytics tools
such as QlikView, Power BI, or Cognos
- Exposure
to cloud-based data platforms or data lake environments (e.g., AWS, Azure)
- Prior experience maintaining system
documentation within Kneat SLC or equivalent quality/lifecycle management tools