SRM Technologies

IT Business Analyst - Commercial Finance & Revenue Management

SRM Technologies · Hamilton Township, New Jersey, United States

Information Technology & Services · 1,001-5,000 employees

May 15
Senior (5-10 yrs) Contractor United States
Log in to apply, save this posting, or score it against your profile with AI.

About the role

The IT Business Analyst will serve as a liaison between business stakeholders and technical teams to translate commercial finance requirements into actionable system solutions. They will manage the full system lifecycle, including requirements gathering, data analysis using SQL, and coordinating testing activities.

What they look for

SQL Business Analysis Requirements Gathering System Lifecycle ServiceNow Data Analysis Agile Waterfall Stakeholder Management System Integration Testing User Acceptance Testing Functional Specifications Process Flows Data Dictionaries Revenue Management Commercial Finance

Requirements

Candidates must have 4-7 years of experience in an IT Business Analyst role with proficiency in SQL and SDLC methodologies. Strong documentation skills and experience with ServiceNow are required, while background in pharmaceutical or life sciences commercial environments is preferred.

Full description

Core Job Posting Data

  • Position

Title: IT Business Analyst - Commercial Finance & Revenue Management

  • # of

Positions Requested: 1

  • Length

of Contract: Start - 6.1.26/ 6.8.26 & End - 1.29.27 (potential extensions upto 2 yrs)

  • Location/Site: North Chicago

Description Details

  • Job

Description

  • Role:
  • Client’s US Commercial Finance to support and enhance

the systems and data capabilities that underpin revenue management, rebate processing, and commercial reporting. This role sits at the intersection of business and technology, working across a portfolio of commercial platforms to translate complex business needs into well-defined system solutions.

  • As an

IT Business Analyst, you will serve as a key liaison between business stakeholders and technical delivery teams, supporting the full lifecycle of system changes, from requirements gathering and design through testing, deployment, and documentation. You bring a structured, analytical mindset and are equally comfortable leading a requirements workshop, writing a user story, or digging into a data discrepancy with SQL.

  • Primary

Responsibilities:

  • Partner

with business stakeholders to understand, capture, and translate complex commercial and finance requirements into clear, actionable system specifications.

  • Support project coordination activities

including milestone tracking, status reporting, and cross team dependency management to keep delivery on track

  • Operate as an effective member of blended

delivery teams, supporting end-to-end system changes through Client’s System Lifecycle (SLC) framework, from initiation and design through testing and deployment

  • Analyze proposed system changes and new

technical opportunities; assess and clearly communicate impacts, risks, and trade-offs to both technical and non-technical audiences

  • Perform

hands-on data analysis using SQL to investigate issues, validate outputs, and deliver accurate, audience-appropriate insights across a range of business and technical stakeholders

  • Contribute

to business case development for new initiatives; proactively identify and recommend opportunities for process improvement and operational efficiency

  • Create and maintain high-quality system

documentation- including functional specifications, process flows, data dictionaries, and knowledge base articles — to support a robust and shared understanding of supported applications

  • Elicit, author, and refine agile user stories,

requirements specifications, business process documentation, and solution design artifacts

  • Plan, coordinate, and execute testing

activities - including system integration testing (SIT) and user acceptance testing (UAT) - to ensure delivered solutions meet defined business acceptance criteria

  • Ensure all delivery activities adhere to Client's division and corporate compliance standards,

including change management and documentation requirements in ServiceNow and Kneat SLC

  • Required

Qualifications:

  • 4–7 years of experience in an IT Business

Analyst or equivalent role; candidates with strong relevant experience at the lower end of the range will be considered

  • Proficiency

in SQL for data querying, investigation, and validation across relational data environments

  • Demonstrated SDLC experience- with working

knowledge of both waterfall and agile delivery methodologies

  • Hands-on

experience with ServiceNow for change management, incident tracking, or IT service management workflows

  • Exceptional documentation skills: ability

to produce clear, structured, and well-organized artifacts for both technical and business audiences

  • Strong

analytical and problem-solving capabilities, with a track record of translating ambiguous business needs into well-defined requirements

  • Excellent communication and stakeholder

management skills- comfortable facilitating working sessions and presenting findings to varied audiences

  • Preferred

Qualifications:

  • Experience

working in pharmaceutical, biotech, or life sciences commercial environments, particularly in areas such as revenue management, gross-to-net, rebates, or pricing

  • Familiarity with commercial and revenue

management platforms (e.g. Model N Powered by N, Kernel Open Pharma, Flex or similar)

  • Experience with reporting and analytics tools

such as QlikView, Power BI, or Cognos

  • Exposure

to cloud-based data platforms or data lake environments (e.g., AWS, Azure)

  • Prior experience maintaining system

documentation within Kneat SLC or equivalent quality/lifecycle management tools