Manager, DevOps

About FlightSafety International

FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world’s largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.

Purpose of Position

The DevOps Manager proactively and holistically leads and supports architecture/engineering activities that guide the development and management of technical Engineering and Simulation infrastructure solutions. These solutions enable the organization's future-state business capabilities and drive the organization's targeted business outcomes. Technologies include Simulation stack technology matching IT data center, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies. In addition, the DevOps Manager ensures deliverables that help develop target-state guidance (reusable standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise to enable business strategy and deliver targeted business outcomes related to modern full flight simulation development, security, and operations.

Tasks and Responsibilities

• Team Management: Lead, mentor, and coach a high-performing team of engineers, directly managing performance, career growth, and daily technical execution (5+ years required experience).

• DevOps & SRE Advocacy: Promote DevOps principles, automated workflows, and a Site Reliability Engineering culture across the engineering organization.

• On-Call & Support Leadership: Oversee Level 1 support, manage the monitoring of customer-facing systems, and coordinate 24/7 on-call rotation activities.

• Enterprise Operations: Architect, operate, and maintain on prem and cloud infrastructure supporting high-volume, business-critical enterprise applications (5+ years’ experience required).

• Database Systems: 3+ years of experience working with database architectures including SQL, AWS RDS, Oracle SQL, MongoDB, and Elasticsearch.

• CI/CD Pipelines: Proven experience designing and building continuous integration and continuous deployment pipelines, preferably using Azure DevOps or GitLab.

• Fundamentals: Hands-on proficiency with Git fundamentals and scripting languages (Bash, Python, or equivalent).

Minimum Education

• Education: Bachelor's degree from an accredited institution or equivalent industry experience.

• Compliance: Direct experience implementing and maintaining systems within highly regulated frameworks, specifically SOX, PCI-DSS, or NIST Compliance.

Minimum Experience

• Management: 5+ years managing direct reports within an engineering or operations environment.

• Systems & Software: 5+ years of experience managing core operating systems (Windows, RedHat, CentOS, Amazon Linux), web servers (Nginx, Apache), and modern software packages (Terraform, Bash, Sh).

• Observability & Analytics: 5+ years of experience integrating monitoring, alerting, and reporting tools (NewRelic, Akamai, Grafana, Elasticsearch, Prometheus) into new and existing systems.

• Microservices & Containers: 3+ years of experience implementing and supporting microservices using containers and orchestrators (Docker, Kubernetes, DockerSwarm, Rancher, or Terraform).

Knowledge, Skills, Abilities

• SDLC & DevOps: Deep understanding of software development life cycle methodologies (Agile, DevOps) and IT compliance standards.

• Networking Protocols: Solid understanding of the OSI/TCP-IP models and networking protocols (IPSEC, BGP, OSPF, HSRP, QoS).

• Security & Architecture: Developed understanding of secure network architecture, information principles, and infrastructure design.

• CI/CD & Automation: Proven experience building automated CI/CD workflows, configuration management, and release processes.

• Coding & Scripting: Proficiency in one or more programming languages alongside strong automation scripting skills.

• Testing & Deployment: Practical experience with development platforms and Test-Driven Development (TDD) practices.

• Communication & Collaboration: Excellent verbal/written communication and interpersonal skills for teamwork, facilitation, and negotiation.

• Analysis & Troubleshooting: Strong analytical skills to investigate technical data, draw conclusions, and resolve complex issues.

• Organization & Logistics: Excellent planning and organizational capabilities, with the flexibility to travel when required.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand, walk, and sit. Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material. The noise level in the work environment is usually low to moderate.

FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Any offer of employment is contingent upon successful completion of required compliance reviews, including verification that the candidate is not prohibited from employment under U.S. economic sanctions programs administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC).

This position may require access to export-controlled technology or services subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Employment consideration and any offer of employment are contingent upon the applicant’s ability to comply with these requirements, including qualifying as a “U.S. Person” under applicable regulations or otherwise eligible for export authorization within a timeframe consistent with business needs. A “U.S. Person” includes U.S. citizens, lawful permanent residents (holders of approved and unexpired green cards), and certain refugees or asylees with protected status under U.S. law.

This position may also require eligibility to obtain and maintain a U.S. Government security clearance for the duration of employment.

Cybersecurity Notice: All official recruiting communication from FlightSafety International will come from an @flightsafety.com email address. FlightSafety International will never ask for personal or financial information through social media or third-party email providers.