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Salesforce System Administrator (12 month Fixed-Term Contract)

Parkinson's UK City of Westminster, England, United Kingdom

Oct 05
salesforce Mid (2-5 yrs) Full-time United Kingdom
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About the role

You will serve as the System Administrator for the NPC environment, managing the Salesforce portfolio and clearing the post-implementation backlog. You will also provide administrative support for FinDock, conduct audits, and collaborate with stakeholders to define development requirements.

What they look for

Salesforce Administration Service Cloud NPC NPSP Experience Cloud FinDock Release Management Data Management Case Management System Architecture Flows Platform Automation Stakeholder Management Auditing User Maintenance Reporting

Requirements

Candidates must hold a Salesforce Administrator ADM-211 certification and have proven experience with Service Cloud, NPC, NPSP, and Experience Cloud. Additionally, experience with formal release management processes and FinDock is essential for this role.

Full description

You’ll be the System Administrator for our new NPC environment and will work on clearing the pots-implementation backlog, working with teams across the organisation to maximise the potential of our growing Salesforce portfolio. Working closely with the stakeholders, you’ll deliver the development of our Salesforce products ensuring a consistent and holistic approach that compliments our tech-infrastructure ecosystem.

As part of the Technology and Digital Team, you’ll have an active role in supporting the delivery of our digital transformation. By contributing to Parkinson’s UK’s strategy to become Fit for the Future; you will help to improve the lives of people affected by Parkinson’s.

Please note this role is a 12-month fixed term contract.

What you'll do

  • Bringing best practice to everything you do, you’ll provide the administrative functions across our Salesforce suite including: user maintenance, org maintenance, dashboards and reports, basic system architecture, object management, flows and other configurations, advanced platform automation.
  • Provide administrative support and maintenance for the FinDock application, including ensuring data accuracy, proper record management and seamless financial integration with the wider Salesforce environment.
  • Manage our Salesforce NPC org, running the audits and release cycles. Working collaboratively with stakeholders to define and document development requirements, and prioritise the backlog.
  • Continuously improving our products you’ll provide guidance and support with evaluation, scoping, configuration, testing and release management.
  • Maintain the functional areas of data management (including oversight of integrations), case management, knowledge base and user accounts.
  • Support our Salesforce users to develop their skillsets, with their use of Trailhead and creating Trailmixes as appropriate.

What you'll bring

  • Experience of working with formal release management processes.
  • Salesforce Administrator ADM-211 certification (essential) and ADX-211E preferable.
  • Experience of administering Service Cloud, NPC, NPSP and Experience Cloud is essential.
  • Exposure to Data 360 Identity Resolution/ segmentation/hyper personalisation and activation
  • Experience of working with FinDock is essential

Please apply by sending us your CV and a detailed cover letter explaining how you meet the criteria in the "What you'll bring" section of the job description.

Applications close on Sunday 18 October.

  • Read the job description for this role.
  • Read about the benefits of working for us on our website.
  • Learn more about our recruitment process.

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