AI Product Manager

Why Hershey:

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.

Location: This position can be based in Hershey, PA, Dallas, TX, or Remote; travel to Hershey, PA twice per month.

About the Hershey Company

The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey’s, Reese’s, KitKat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more.

At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today.

Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.

The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.

How will you fit in the big picture?

Join the central AI Enablement team and help shape how AI delivers practical value across Hershey. As the dedicated day-to-day owner of the AI enablement program, you will connect build teams, functional leaders, and digital advocates, turning demand into a clear, prioritized roadmap. This individual contributor role offers the opportunity to influence enterprise adoption, executive reporting, and the longer-term AI operating model while building what comes next in the Sweetest Place on Earth.

What will you do?

• Own and maintain the enterprise agent catalog, including ownership, lifecycle status, adoption, and usage.

• Sequence and manage the functional automation roadmap with realistic dates, priorities, and named business owners.

• Lead the intake and prioritization rhythm, distinguishing product work from one-time service requests and projects.

• Track adoption, usage, and value signals for deployed agents and contribute to enterprise reporting.

• Run program cadences, including stand-ups, reviews, and leadership status updates.

• Coordinate build-versus-buy inputs and handoffs across Function AI Leads, the Platform Owner, and functional stakeholders.

• Partner with governance to ensure agents are registered and routed through the established governance gate.

• Prepare clear executive and ELT-level updates that support decisions and resourcing.

Minimum Education & Requirements

Experience: 10+ years of relevant experience, including product or program management in a technology delivery environment.

Education: Bachelor’s degree in business, technology, product management, or a related field; Master's degree preferred.

• Demonstrated experience owning a roadmap, managing scope, and driving dated commitments across teams.

• Working fluency with AI and agent concepts and platforms such as Copilot Studio, Databricks/Genie, and Azure AI; deep build expertise is not required.

• Strong stakeholder management across business and IS, with the ability to set clear priorities and hold boundaries.

• Experience operating an intake or triage model that separates products, services, and projects.

• Ability to translate adoption, usage, and value signals into concise leadership reporting.

• Proven success coordinating cross-functional teams in a matrixed environment.

Benefits and Perks

At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.

· Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health

· Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match

· Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable

· Growth & Development: Career development programs, learning opportunities, and internal mobility

Benefits may vary based on role, location, and eligibility

The anticipated base salary range for this role is $189,200 to $283,800 per year. The actual base salary offered will depend on a variety of job‑related factors, including, but not limited to, experience, skill set, education, and training. In addition to a market-competitive base salary, our Total Rewards package includes performance‑based incentives and a comprehensive, competitive benefits package designed to support overall physical, mental, and financial well‑being (as applicable). Learn more about Hershey’s benefits and all the resources Hershey provides to support our employees’ physical, emotional, and financial well‑being by visiting the Hershey Digital Employee Experience at www.askHRbenefits.hersheys.com

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability. You can request an accommodation via phone or email.To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.

#LI-CT1