Square 1 Recruitment

Internal Sales Engineer (Instrumentation, JHB)

Square 1 Recruitment City of Johannesburg Metropolitan Municipality, Gauteng, South Africa

Staffing and Recruiting · 2-10 employees

Oct 14
solutions-engineer Mid (2-5 yrs) Full-time South Africa
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About the role

The Internal Sales Engineer will manage customer enquiries, prepare technical quotations, and convert opportunities into orders while collaborating with external sales and logistics teams. They are responsible for maintaining accurate CRM records and identifying opportunities to upsell or cross-sell instrumentation products.

What they look for

Industrial process instrumentation Technical sales Customer support Technical quotations CRM systems SAP Field instrumentation Upselling Cross-selling Order fulfilment Communication Organizational skills Administrative skills Instrumentation and automation

Requirements

Candidates must hold a National Diploma, N6, or Trade Test in Instrumentation and Automation. A minimum of 3-5 years of experience in technical sales, specifically within industrial process instrumentation, is required.

Benefits

Medical aid Pension Commission Career development Training and development

Full description

Do you have a solid technical understanding of industrial process instrumentation, combined with experience in technical sales or customer support?

Our client, an established international market leader in process measurement and instrumentation technology, is looking for a technically competent Internal Sales Specialist to join their Gauteng sales operation.

This is an opportunity to represent a respected portfolio of specialist instrumentation products, working closely with customers and External Sales Engineers to provide technical advice, identify suitable solutions and convert enquiries into business.

Key Responsibilities

  • Respond to customer enquiries and RFQs, recommending appropriate instrumentation products and solutions.
  • Prepare accurate technical quotations based on customer applications and requirements.
  • Follow up on quotations, convert opportunities into orders and support sales targets.
  • Process incoming customer purchase orders and coordinate with Logistics to ensure smooth order fulfilment.
  • Keep customers informed of order progress, deliveries and outstanding enquiries.
  • Work closely with External Sales Engineers to develop customer relationships and grow existing accounts.
  • Identify opportunities to upsell and cross-sell complementary products and services.
  • Maintain accurate customer records, sales opportunities and follow-up activities using CRM systems.
  • Collaborate with Projects, Service, Logistics and Finance to resolve customer requirements and challenges.
  • Contribute to customer growth, sales performance and overall customer satisfaction.

Requirements

  • Matric plus a National Diploma, N6 or Trade Test in Instrumentation and Automation.
  • 3–5 years' experience in a technical sales environment, ideally involving industrial process instrumentation.
  • Sound technical knowledge of field instrumentation and its application in industrial processes.
  • Ability to interpret customer requirements and recommend appropriate technical products and solutions.
  • Experience preparing technical quotations, handling RFQs and following up on sales opportunities.
  • Good computer skills, including MS Office and CRM systems; SAP experience would be beneficial.
  • Strong customer service, communication, organisational and administrative skills.
  • Practical field experience with process instrumentation would be advantageous.
  • Valid driver's licence.

Benefits

Salary & Benefits

  • Competitive salary structure including basic salary, medical aid, pension, and commission
  • Opportunity to work with industry-leading technologies and solutions
  • Clear career development within a structured, performance-driven environment
  • Exposure to cross-functional collaboration across projects, service, and logistics teams
  • Ongoing, industry-leading training and development

How to Apply

If you’re a technically minded sales professional looking to advance your career in a dynamic and customer-focused environment, we’d love to hear from you. Submit your CV today to be considered.

Disclaimer

By applying for this position, you consent to the processing of your personal information in accordance with the Protection of Personal Information Act (POPIA) for recruitment purposes.

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