Product and Sales Engineer

Position Summary

The Product & Sales Engineer plays a critical role in supporting Gaven Industries’ product development and customer-facing efforts by providing technical, design, and product engineering expertise to the Sales, Engineering, and Manufacturing teams. This role ensures that proposals, submittals, customer-driven product variations, and released product designs are supported with accurate, manufacturable, and producible solutions, bridging the gap between Sales, Engineering, and Production.

The Product & Sales Engineer leverages deep product knowledge to adapt designs to customer requirements, lead and coordinate designers supporting product development, and ensure designs are effectively transitioned into production. This role places a strong emphasis on producibility, standardization, Design for Manufacturing and Assembly (DFMA), Lean manufacturing, Six Sigma principles, and continuous improvement while maintaining alignment with Gaven’s performance and quality standards.

Job Responsibilities

• Provide technical and design support to the Sales team, including generating product concepts, technical drawings, and submittals in response to customer requests and project pursuits.
• Lead and provide technical direction to engineering resources supporting product development, customer submittals, and production-ready designs.
• Develop and maintain 3D models, 2D drawings, Bills of Material (BOMs), and technical submittals using Autodesk Inventor, Revit, and Vault.
• Collaborate with Sales, Engineering, Manufacturing, Quality, and Supply Chain to ensure proposed and released designs meet customer requirements, performance standards, and manufacturing capabilities.
• Lead product designs from concept through production release, ensuring solutions are technically compliant, manufacturable, repeatable, and appropriately documented.
• Apply Design for Manufacturing and Assembly (DFMA), Lean manufacturing, Six Sigma, and continuous improvement principles to improve producibility, reduce waste and rework, simplify assembly, and improve product consistency.
• Adapt existing Gaven products and solutions to meet unique customer needs while maintaining compliance with technical, manufacturing, and quality requirements.
• Support Production during initial and ongoing builds by resolving design-related issues and incorporating manufacturing feedback and lessons learned into product improvements.
• Develop and maintain standardized product configurations, design rules, drawing standards, and templates to improve consistency and streamline future Sales, Engineering, and Production activities.
• Maintain configuration control and coordinate engineering changes, including impacts to drawings, BOMs, Manufacturing, Quality, Supply Chain, and existing product configurations.
• Participate in pre-sales design reviews and Stage Gate processes, providing input on technical feasibility, producibility, manufacturing readiness, cost, quality, and product alignment.
• Perform additional duties as assigned to support the Engineering, Sales, and Manufacturing teams.

Skills, Knowledge, Abilities

• Proficiency in Autodesk Suite: Inventor, Revit, and Vault.
• Strong ability to communicate technical details clearly to both engineers and non-technical sales staff/customers.
• Critical thinking and problem-solving skills with a focus on customer-driven design solutions.
• Familiarity with BIM coordination and design submittal processes.
• Strong collaboration skills to balance sales timelines with engineering and manufacturing requirements.
• Knowledge of shielding systems, mechanical design, or related engineered systems is beneficial.

Education/Experience

• Bachelor’s degree in Engineering from an ABET-accredited school.
• Minimum of 3–5 years of related experience in engineering, product design, manufacturing engineering, or technical sales support.
• Experience supporting product development from initial concept and customer requirements through detailed design and production release preferred.
• Experience coordinating directly with Manufacturing and Production to support producible designs and resolve design-related manufacturing issues preferred.
• Experience providing technical direction or leadership to designers or engineering personnel preferred.
• Experience with Lean manufacturing, Six Sigma, DFMA, or continuous improvement methodologies preferred.
• Experience supporting sales engineering activities, submittals, or customer-requested design modifications preferred.

Supervisory Responsibility:

None

* Reasonable accommodations may be made to enable individuals to perform the essential functions.

This job description defines the critical job responsibilities and requirements of a job classification in broad terms; it is not meant to be all-inclusive for any one position. Job responsibilities and requirements are subject to change at any time due to business conditions or any other reason.