Business Analyst

Business Analyst

About the Opportunity

We’re looking for an experienced Business Analyst to join Metcash and hit the ground running, with an ASAP start available.

This is a hands-on delivery role with responsibility for leading the process workstream of a major system upgrade, working closely with business SMEs, project teams and technology stakeholders. You’ll drive process discovery and future-state design, translate business needs into clear and actionable requirements and help ensure outcomes remain aligned to project objectives, timelines and deliverables.

What You’ll Be Doing

• Lead the process workstream for a major system upgrade, coordinating activities, dependencies and deliverables through the project lifecycle

• Lead requirements gathering and discovery workshops with business SMEs, translating business needs into clear, structured and actionable requirements.

• Document current-state and future-state processes, identify gaps and translate findings into tangible business and system requirements.

• Support project planning, timelines, deliverables and resource requirements

• Track project activities, milestones and KPIs, providing clear updates to stakeholders

• Identify project risks and issues and support the development of practical mitigation strategies

• Prepare and maintain accurate project documentation and reporting

• Work collaboratively across teams to keep stakeholders aligned on project objectives, progress and outcomes

What You’ll Bring

• 3–5 years’ experience working as a Business Analyst - essential

• Demonstrated experience working within projects and project delivery environments - essential

• Strong analytical and problem-solving capability

• Excellent written and verbal communication skills

• The ability to take complex technical or IT information and make it simple, practical and easy for non-technical stakeholders to understand

• Demonstrated experience documenting business requirements, process flows, user stories, acceptance criteria and functional/non-functional requirements.

• Ability to work independently, take ownership of assigned workstreams and produce high-quality project artefacts with minimal direction.

• Confidence working with a variety of stakeholders across both business and technology teams

• Strong attention to detail, particularly across documentation and reporting

• Ability to juggle competing priorities and work effectively in a fast-paced environment

• Experience supporting business transformation, technology implementation or system/process change initiatives will be highly regarded.

• Experience in wholesale, distribution or supply chain environments would be an advantage.

Why Join Metcash

We're proud to offer a workplace that supports your wellbeing, growth and success:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 wellbeing days and 1 volunteer day annually

📚 Career Growth: Access learning, development and career progression opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid parental leave for primary carers

🌈 Inclusive Culture: Proud Bronze Employer for LGBTQ Inclusion

⚖️ Gender Equity: Gender pay gap under 5%

🧠 Wellbeing: Gold accreditation by Mental Health Australia

🏡 Flexibility: FlexReady accredited workplace

💸 Team Member Benefits: Exclusive discounts through the Our Local app

Apply Now

If you’re an experienced Business Analyst who enjoys working across projects, connecting business and technology teams, and making complex information simple, we’d love to hear from you.

We’re looking for someone who can start ASAP, so don’t wait to apply.

Please note: We’re managing recruitment for this opportunity directly and are not seeking agency support at this time. We kindly ask recruitment agencies not to contact us regarding this role.

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