Salesforce Integration Architect

Position Overview:

We are seeking an experienced Architect with deep expertise in Salesforce Architecture, MuleSoft integrations, Agentforce solutions, and AWS Connect platforms. The ideal candidate will lead enterprise-scale solution design, integration strategy, cloud architecture, DevSecOps alignment, and customer engagement transformation initiatives. This role requires hands-on technical leadership, solution governance, and collaboration with business and technical stakeholders.

Important Details:

Work Model: Hybrid / Remote- Only in Wisconsin -Subjected to annual review and performance

Duration: 6–12 Months (extendable based on project needs)

Start Date: Immediate / Negotiable

Interview Type: In-person for final round

Key Responsibilities:

• Design

and implement scalable Salesforce enterprise architectures across Sales Cloud, Service Cloud, Experience Cloud, and custom platform solutions.

• Lead

MuleSoft API-led connectivity initiatives, integration architecture, and enterprise data exchange strategies.

• Design

and optimize AWS Connect contact center solutions integrated with Salesforce Service Cloud and omnichannel workflows.

• Develop

Agentforce-enabled automation and AI-driven customer engagement strategies.

• Provide

architectural oversight for CI/CD, DevSecOps, deployment governance, and environment management.

• Map

and transfer legacy systems functions to Salesforce applications.

• Collaborate

with project managers, developers, QA teams, and business stakeholders to deliver high-quality solutions.

• Define

integration patterns, security standards, and platform best practices.

• Support

production deployments, troubleshooting, and performance optimization initiatives.

• Document

technical architecture, system diagrams, interface specifications, and operational runbooks.

• Guide

remote teams, contractors and conduct technical reviews and mentoring.

• As

required, this person would become back up for developers and advanced coding issues.

• Help

in release management and DevSecOps Pipeline building.

• Help

with data decisions and data governance for AI and non-AI applications.

• Prepare and contribute for

enterprise digital transformation and customer engagement modernization initiatives.

Requirements

Required Skills & Qualifications:

• 8+

years of Salesforce platform architecture and development experience.

• Strong

experience with Salesforce Apex, Lightning Web Components (LWC), Flow, Integration Patterns, and Security Model.

• Hands-on

experience with MuleSoft Any point Platform, APIs, RAML, Data Weave, and integration orchestration.

• Experience

integrating AWS Connect with Salesforce Service Cloud or customer engagement platforms.

• Knowledge

of Agentforce architecture, conversational AI, and automation workflows.

• Experience

with DevSecOps tools such as Gearset, Azure DevOps, Git, and CI/CD pipelines.

• Strong

understanding of cloud security, identity management, and enterprise integration standards.

• Excellent

communication, stakeholder engagement, and technical leadership skills.

Preferred Experience:

• Public

sector or government implementation experience.

• Experience

with large-scale digital transformation programs.

• Knowledge

of customer service operations and contact center modernization.

• Experience

supporting Agile and DevSecOps delivery methodologies.

• Salesforce

certifications such as Application Architect, System Architect, or CTA preferred.

• AWS connect and

MuleSoft certifications are a plus.

Benefits

Hourly rate for Corp to Corp/1099: $84.00

Hourly rate for W2: $60.00

Full-Time W2 employees may receive the following benefits:

• Health and Dental Insurance

• Life Insurance

• Short/Long Term Disability Insurance

• Simple IRA

• Referral Bonus

• Employee Assistance Program

Keystone Consulting, Inc. is an equal opportunity employer and is following Wisconsin’s Contract Compliance law. U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Keystone Consulting, Inc. participates in E-Verify. For more information, please click the following links:

E-Verify Participation

Right to Work

Derecho a Trabajar

WI Contract Compliance Law