RQ11491 - Product Manager - Senior

Responsibilities:

Product Strategy & Roadmap

• Define

and maintain the product vision, objectives, and roadmap.

• Align

product priorities with business goals, strategic objectives, and enterprise direction.

• Identify

opportunities for innovation, modernization, and process improvement.

• Develop

business cases, value propositions, and product investment recommendations.

• Establish

product success measures, KPIs, and outcome-based performance metrics.

Stakeholder & Business Relationship Management:

• Engage

business partners, executives, subject matter experts, and technology teams to understand business needs and priorities.

• Lead

product discovery activities, workshops, and stakeholder consultations.

• Build

consensus among diverse stakeholder groups and manage competing priorities.

• Communicate

product status, roadmap updates, risks, decisions, and outcomes.

• Manage

stakeholder expectations throughout the product lifecycle.

Product Delivery & Agile Leadership:

• Own

and prioritize the product backlog based on business value and strategic objectives.

• Translate

business requirements into user stories, acceptance criteria, and product features.

• Collaborate

with Agile delivery teams during planning, backlog refinement, sprint reviews, testing, and releases.

• Support

quality assurance, user acceptance testing, and release readiness activities.

• Ensure

delivered solutions meet business, operational, security, accessibility, and regulatory requirements.

Technology Leadership & Continuous Improvement:

• Collaborate

with architects, developers, and technical teams to ensure alignment with enterprise architecture and digital standards.

• Evaluate

solution options, balancing business value, cost, risk, scalability, and sustainability.

• Monitor

product performance, customer feedback, and operational metrics.

• Drive

continuous product enhancements and long-term product evolution.

• Support

technology modernization initiatives leveraging cloud and enterprise platforms.

Governance, Risk & Compliance:

• Lead

the development and maintenance of project governance artifacts, including Project Charters, Project Change Requests (PCRs), business cases, decision records, risk registers, status reports, and executive briefing materials.

• Identify,

assess, and manage product risks, issues, dependencies, and mitigation strategies.

• Ensure

compliance with security, privacy, accessibility, and regulatory requirements.

• Lead

or support Privacy Impact Assessments (PIA), Threat Risk Assessments (TRA), Security Risk Assessments, and other governance reviews.

• Participate

in governance, investment planning, architecture review, and portfolio management processes.

• Maintain

governance artifacts, status reporting, financial tracking, and portfolio information within approved tools (e.g., Planview).

Required Qualifications:

Experience:

• Minimum

5 years of experience in Product Management, Product Ownership, Business Analysis, or related IT leadership roles.

• Demonstrated

experience leading enterprise-scale digital products from strategy through delivery and ongoing operations.

• Experience

working within Agile, Scrum, and Lean product delivery environments.

• Proven

experience managing complex stakeholder environments and influencing executive decision-making.

• Experience

conducting product discovery, requirements elicitation, and roadmap development.

Technical Knowledge:

• Strong

understanding of enterprise architecture principles, cloud technologies, APIs, integration patterns, and application modernization.

• Experience

with Microsoft technologies including:

• Dynamics

365

• Power

Platform

• Azure

• Dataverse

• Experience

overseeing or participating in PIA, TRA, and related risk and compliance activities.

• Strong

understanding of product lifecycle management and digital service delivery.

Communication & Leadership:

• Exceptional

written and verbal communication skills.

• Proven

facilitation, negotiation, stakeholder engagement, and conflict resolution skills.

• Ability

to present complex concepts to executives, business stakeholders, and technical audiences.

• Demonstrated

ability to produce high-quality documentation, presentations, and executive briefings.

Preferred Qualifications:

• Certified

Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), PMP, or equivalent certification.

• Experience

delivering products using Microsoft Dynamics 365 and Power Platform.

• Experience

supporting large-scale digital transformation and modernization initiatives.

• Experience

within Ontario Public Service (OPS) or broader public sector environments.

Requirements

Experience and Skill Set Requirements:

Must Haves:

• 5+

years of product management experience in IT or digital services

• Knowledge

of enterprise architecture, cloud services, APIs, and integration patterns.

• Experience

with Microsoft Dynamics 365, Power Platform, Azure, and Dataverse.

• Exceptional

stakeholder engagement and relationship management skills.

• Experience

with OPS IT project and architectural governance

• Proven

experience leading large-scale digital or IT transformation projects of delivering user-centric products in complex environments

• Hands-on

experience with Agile delivery, Scrum, and Lean product development and working with cross-functional teams

• Ability

to translate business needs into clear, actionable requirements and user stories

• Ability

to define and communicate a clear product vision and strategy conducting discovery work

Nice to have:

• Knowledge of OPS Digital Standards, privacy requirements,

and cybersecurity practices.

• Previous OPS/public sector exp.

Skill Set Requirements:

Core Skills & Experience:

• Minimum

5 years of Product Management experience.

• Experience

leading enterprise-scale products from strategy through delivery.

• Strong

product roadmap, vision, and discovery capabilities.

• Demonstrated

backlog management, prioritization, and release planning experience.

• Proven

track record aligning technology investments with business outcomes.

• Experience

working with Agile, Scrum, and cross-functional delivery teams.

• Ability

to influence stakeholders and manage competing priorities.

Technical Skills & Experience:

• Knowledge

of enterprise architecture, cloud services, APIs, and integration patterns.

• Experience

with Microsoft Dynamics 365, Power Platform, Azure, and Dataverse.

• Experience

supporting solution modernization initiatives.

• Experience

leading or coordinating PIA, TRA, and technology risk management activities.

• Ability

to evaluate solution options from business, technical, and operational perspectives.

Communication & Documentation Skills:

• Exceptional

stakeholder engagement and relationship management skills.

• Strong

facilitation and workshop leadership abilities.

• Excellent

written communication and documentation skills.

• Ability

to prepare executive presentations, business cases, roadmaps, and status reports.

• Strong

negotiation, conflict-management, and consensus-building skills.

Public Sector Experience:

• Experience

with OPS project, architecture, and governance processes.

• Knowledge

of OPS Digital Standards, privacy requirements, and cybersecurity practices.

• Experience

working in government or broader public sector organizations.