Product Manager, Flexibility

What you will own

1. Ultra Mode, our consumer flexibility product

• Own the vision, roadmap and customer proposition for Ultra Mode, covering both smart charging and grid support, across the Hypervolt app, the charger and our customer communications.
• Grow enrolment and opt-in: design the onboarding and consent journeys and the rewards customers receive for taking part.
• Protect the customer experience. Flexibility must be invisible to the driver: the car is ready when they need it, and earnings are clear and trusted.
• Work with Customer Support and Marketing to remove friction, answer the questions customers actually ask, and turn participants into advocates.

2. Flexibility programmes and performance

• Turn our fleet into dependable, measurable flexibility that partners can rely on, and keep every programme running smoothly once it is live.
• Write clear requirements for the data, control and reporting that flexibility programmes depend on, working closely with engineering.
• Make sure the right customers are in the right programmes, and that the product keeps that simple for customers and for us.

3. UltraGrid, our platform for energy partners

• Own UltraGrid as a product: the application programming interface that energy suppliers, aggregators and home energy platforms use to read data from, and control, Hypervolt chargers.
• Make Hypervolt the easiest charger in the market to integrate with: documentation, sandbox and test environments, onboarding time and developer support.
• Set and track the service levels partners rely on (availability, latency, incident communication) together with engineering, so we keep delivering enterprise-grade reliability.
• Work with Partnerships and Finance on packaging and pricing.

4. Aggregation and supplier partnerships

• Be the product lead in partner deals: scope integrations, translate partner commercial and technical requirements into our roadmap, and support contract negotiations on the product side.
• Run live partner programmes after signature: launches, performance reviews and continuous improvement.
• Assess new partners (aggregators, energy suppliers, home energy management platforms and vehicle manufacturers) and help decide which to prioritise, and when to say no.

5. Regulation and standards

• Track regulatory and market change affecting smart charging and flexibility, and translate it into product decisions.
• Contribute to our approach to interoperability standards and to how flexibility shapes our future products.
• Represent Hypervolt in industry trials, working groups and consultations.

6. Commercial performance

• Own the key measures for flexibility, such as enrolment, partner performance, revenue and customer satisfaction.
• Build business cases and work with Finance on forecasting.

What you will bring

• At least five years of product management experience, including at least two years in energy flexibility, demand response, smart charging, energy supply or aggregation.
• Working knowledge of Great Britain’s electricity system and how household flexibility is valued and used.
• A track record of shipping connected products that combine hardware, firmware and cloud software, or platform and application programming interface products used by business customers.
• Technical fluency: comfortable discussing telemetry, time-series data, latency and integration design with engineers, and writing clear, testable requirements.
• Commercial judgement: pricing, unit economics and partner negotiations.
• Real empathy for consumers, including consent, data protection and trust, and the instinct to keep the product simple.
• Clear, confident communication with senior partner stakeholders and with our own engineering team alike.

Nice to have

• Experience at an aggregator, energy supplier, flexibility platform or smart device manufacturer.
• Hands-on experience with smart charging protocols or vehicle-to-grid.
• Comfort working directly with data, for example in Structured Query Language or analytics tools.

Why Hypervolt

• Own a product area that sits at the centre of the company’s growth, with direct access to the leadership team.
• Work on a large, live fleet: your decisions ship to real customers and real markets quickly.
• A small, senior team in Canary Wharf where technology, energy and consumer product meet.
• Comprehensive health insurance.
• 25 days annual leave plus your birthday off.