Delivery Manager – Software Development
Toolyt Bangalore North, Karnataka, India · £420K–£540K/yr
Utilities · 11-50 employees
About the role
The Delivery Manager will oversee end-to-end software development delivery, coordinating cross-functional teams to ensure high-quality and predictable releases. They are responsible for managing sprint planning, resource allocation, and resolving delivery blockers to meet client commitments.
What they look for
Requirements
Candidates must have 2-3 years of experience in software delivery or project coordination within Agile/Scrum environments. Proficiency in SDLC, project management tools, and strong leadership skills are required, with preference given to those with CRM or SaaS experience.
Full description
About the Role
We are looking for an experienced Delivery Manager to oversee software development delivery at Toolyt, an enterprise CRM SaaS platform. The role involves coordinating development teams, managing delivery timelines, optimizing resources, and ensuring high-quality and predictable releases.
Key Responsibilities
- Own end-to-end delivery of features, enhancements, bug fixes, and client customizations.
- Coordinate Development, QA, Design, Customer Success, and Sales teams.
- Manage sprint planning, execution, releases, and delivery timelines.
- Allocate resources based on priorities, skills, and capacity.
- Track sprint progress, velocity, productivity, and delivery KPIs.
- Identify and resolve delivery blockers, risks, and dependencies.
- Ensure quality, testing, UAT, and deployment processes are followed.
- Manage client delivery commitments and communicate timelines proactively.
- Prepare weekly/monthly delivery reports for leadership.
- Optimize team utilization and continuously improve delivery processes.
Required Skills & Qualifications
- 2-3 years of experience in software delivery/project coordination.
- Experience managing Agile/Scrum software development teams.
- Strong understanding of SDLC, APIs, databases, Git, and deployment processes.
- Experience with Jira, ClickUp, Asana, or similar tools.
- Good understanding of SaaS/product development environments.
- Laravel/PHP knowledge is preferred.
- Strong communication, leadership, problem-solving, and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
- PMP, CSM, or similar certification.
- Experience with CRM/enterprise SaaS products.
- Experience in client-specific customization and software delivery.
- Familiarity with DevOps and release management.
Success in This Role
- 85%+ sprint commitment completion.
- Predictable and timely delivery.
- Effective developer utilization with minimal idle time.
- Reduced delivery delays and bug backlog.
- Strong stakeholder and client satisfaction.
Reports to: Founder & Chairman Employment Type: Full-time Experience: 2-3 Years
Salary: 35000 - 45000 GBP Per month
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