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penlink

Salesforce Administrator

penlink Lincoln, Nebraska, United States

Software Development · 201-500 employees

7 h ago
salesforce Mid (2-5 yrs) Full-time United States
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About the role

The Salesforce Administrator is responsible for building, configuring, and automating the Salesforce platform to meet business needs. They will manage system performance, integrations, user roles, and data imports while providing ongoing support and troubleshooting.

What they look for

Salesforce Administration Apex System Configuration Workflow Automation Data Import Dashboard Creation Report Generation Troubleshooting Agile Scrum Database Management System Integration Sales Operations User Access Management

Requirements

Candidates should have at least 3 years of experience as a Salesforce Administrator and possess strong knowledge of Salesforce products and best practices. A bachelor's degree in computer science is preferred, along with the ability to work collaboratively across various departments.

Full description

Penlink, the leading authority in digital intelligence, offers comprehensive solutions tailored for law enforcement, national security, the defense sector, financial institutions, and enterprises. Our expertise lies in seamlessly integrating extensive digital evidence with open-source intelligence gathered from a vast array of sources, harnessing the power of AI for critical insights.

The Salesforce Administrator builds, configures, and automates the salesforce platform to address business needs. The Salesforce Administrator will work closely with the Sales Operation team to define system requirements and customize the platform to Penlink’s business needs. As the administrator, you will be a trusted advisor and subject matter expert on all things Salesforce.

This position is located onsite in Lincoln, Nebraska

YOUR RESPONSIBILITIES

  • Build processes and workflows using APEX code
  • Ensure optimal performance of the Salesforce system
  • Upgrade and configure Salesforce systems for integrations
  • Manage roles, profiles, sharing rules, workflows, and groups
  • Import data from various platforms
  • Create and maintain custom reports and dashboards
  • Evaluate and install releases and provide support
  • Troubleshoot issues within Salesforce
  • Other duties as assigned

Requirements

YOUR COMPETENCIES & EXPERIENCE

  • Bachelor’s degree in computer science is preferred but not required
  • 3 years minimum experience as a Salesforce Administrator in a similar environment
  • Experience in administrator and maintenance of Salesforce Systems
  • Knowledge of and ability to follow Salesforce best practices
  • Ability to work collaboratively with accounting, sales and support teams
  • Self-driven individual who can manage multiple projects without supervision and is passionate about using
  • Experience with the Agile/Scrum process preferred
  • Ability to create and maintain Salesforce databases
  • In-depth knowledge of Salesforce products and their functionalities including creating profiles, allocating roles, and managing access
  • Knowledge of importing data and generating reports

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