Business Analyst Lead

• 2 Year Fixed Term Contract

• Hybrid Working Arrangement – 50% Office/Home

• Performing impactful work that helps make a difference to the Australian people.

About Us/Role

The Banking Department provides a range of banking and financial services to Australian Government departments and several overseas central banks and official institutions. The RBA plays a key role in the Australian payments industry, and the Banking Department is instrumental in providing payments that are critical to the Australian people.

We are seeking a highly skilled and experienced Business Analyst Lead with strong industry expertise in payment processing and payment ecosystems. In this pivotal role, you will help lead the analysis and implementation of a crucial program that will transform Australia’s payment system.

What you will do

• Engage with business owners, SMEs and technical teams to elicit, interpret and document business requirements.

• Lead the identification and mapping of end‑to‑end business processes, and operating workflows, ensuring clear visibility of how business activities flow across systems.

• Proactively identify and escalate risks, issues, assumptions and dependencies in a timely manner.

• Provide coaching and support to junior Business Analysts and contribute to the ongoing uplift of business analysis capability across the team.

• Assist the Delivery Manager and Product Owner in managing and prioritising the backlog.

• Support and help drive Agile ceremonies, including Release Planning, Backlog Refinement, Sprint Prioritisation and Sprint Planning.

• Translate and communicate business, strategic and technical information to a diverse range of stakeholders.

• Build and maintain strong working relationships with internal and external stakeholders, collaborating closely to coordinate activities, manage expectations and support successful delivery outcomes.

• Demonstrate a willingness and capability to collaborate within an Agile, cross-functional team environment, including contributing beyond your primary discipline when required.

• Champion continuous improvement practices to support the efficient delivery of high-quality solutions.

• Collaborate across disciplines to identify and mitigate risks and interdependencies impacting deliverables.

• Contribute to the enhancement of business analysis practices, tools and templates, and provide mentoring to other Business Analysts.

Your Background

• Proven experience as a senior or Lead Business Analyst, preferably within the banking or financial services industry.

• Exceptional communication and stakeholder management abilities.

• Strong understanding of and commitment to Agile methodologies and experience working within cross functional teams.

• Excellent critical thinking and problem solving skills.

• Experience with NPP and/or BECS is highly desirable.

Our Team 

• We’re a high performance cross functional team in a fast and dynamic environment.

• Reporting into the Delivery Manager, you will be a member of a team consisting of a Scrum Master, Business Analysts, Testers and Developers in an Agile development.

• You will be working collaboratively within your scrum team and across other scrum teams.

• You will be encouraged to speak up and use intelligent inquiry in your everyday work, deliverables and ways of working.

• Continuous improvement is our DNA so there will be opportunities for learning and growth.

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.

Application Close :

September 27, 2026.