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Unison Group

Network Engineer (GCC)

Unison Group Singapore, Singapore

Business Consulting and Services · 11-50 employees

19 h ago
network-engineer Senior (5-10 yrs) Full-time Singapore
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About the role

The Network Engineer will provide 24/7 support for on-prem and Government Commercial Cloud infrastructure to ensure optimal performance and minimal downtime. They are responsible for managing network equipment, implementing automation, and coordinating with vendors to meet service level agreements.

What they look for

Network Engineering Cloud Operations AWS Firewalls Load Balancers Switches Wireless Controllers Infrastructure Security Troubleshooting IT Governance System Automation Structured Cabling Linux Windows Incident Response SLA Management

Requirements

Candidates should have relevant experience in designing and managing enterprise-level IT infrastructure, including wired and wireless networks and cloud operations. Strong troubleshooting skills and familiarity with government IT policies and governance frameworks are highly preferred.

Full description

Roles and Responsibilities

  • Provide network support for systems hosted in on-prem data centres and Government Commercial Cloud (GCC, AWS). Our systems are operating on 24 x 7 basis.
  • Ensures optimal network performance, troubleshoot incidents, resolves technical issues, provides technical support and ensure minimal downtime for business continuity.
  • Maintains high levels of network availability, security, and compliance with government IT policies and standards.
  • Manage ongoing maintenance, technology refresh, support firmware upgrades and security fixes for network equipment (e.g. firewalls, load balancers, switches, wireless controllers, etc) in on-prem data centres and GCC, and ensuring zero-downtime deployments where possible.
  • Support office renovations and relocations, including new office setup with LAN, WAN, wireless Internet broadband, cabling works, etc.
  • Coordinate with cross-functional teams, vendors and external service providers to resolve technical issues and meet service level agreements (SLAs).
  • Prepare status and progress reports, and present insights to stakeholders and senior management.
  • Identify and implement process automation initiatives to reduce manual effort, minimise human error and improve system reliability.
  • Maintain operational documentation and SOPs including deployment procedures, production support runbooks, and incident response protocols.
  • Relevant experience in designing, deploying and managing enterprise level IT infrastructure for network services (wired and wireless).
  • Good technical knowledge of network technologies as primary practice area, with knowledge in supporting technologies such as infrastructure security.
  • Hands on experience supporting IT infrastructure, including network, servers and Windows/Linux operating systems, structured cabling, as well as cloud operations (GCC, AWS).
  • Strong troubleshooting experience in resolving network, application, infrastructure, and security-related issues; experience within a Singapore government environment is preferred
  • Familiarity with enterprise IT governance frameworks and the adoption of digital services in large-scale or regulated environments.
  • Relevant professional certifications such as CCNA, CCNP, ITIL, AWS Essentials, or AWS Solutions Architect are advantageous.

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