Manager UX Designer

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Overview

We’re seeking a UX/UI Design Manager for a client in the tobacco industry, with direct-to-consumer digital platforms and teams based in Amsterdam. This is an individual contributor position at Manager level and carries no people management responsibilities. It is designed for a T-shaped designer with depth in UX strategy and product design and breadth across UX, UI, research, branding and visual design.

You will join the design team and be assigned to one of two delivery teams, Top of Funnel or Bottom of Funnel, designing website updates, user journeys, page layouts and eCRM. You will work embedded in product teams made up of client and PS colleagues, communicate directly with the client remotely, and own your work from brief to handover with little day-to-day supervision.

Your Impact

• Design website updates, new pages and layouts from brief to developer handover, across desktop and mobile.

• Map and improve the user journeys for your funnel stage, finding where visitors drop off and designing the fix.

• Produce wireframes, prototypes and high-fidelity UI in Figma within each client’s design system, extending it where needed, and support user testing.

• Propose A/B tests with marketing and optimisation colleagues, using analytics, user research and test results to shape your decisions.

• Present your design rationale in client workshops, design reviews and presentations, framing each decision around the problem it solves.

• Partner with developers, copywriters, strategists and product owners, and check builds against your designs before release.

• Design to WCAG 2.2 AA accessibility standards with page performance and SEO in mind, sharing work early with the design and engineering teams and contributing to shared patterns.

Qualifications

Skills & Experience

• Comfortable working in the tobacco category.

• 8+ years of experience in UX/UI and product design, with a T-shaped profile: depth in UX strategy and product design, with breadth across UX, UI, research, branding and visual design, including information architecture, user flows, wireframing, prototyping and responsive layout.

• A strong portfolio showing end-to-end product and website design work, with clear design rationale.

• Experience presenting to and working directly with clients or senior stakeholders, with strong storytelling and client communication, and fluent written and spoken English.

• Fluency in Figma, including components, auto layout and working with design systems.

• Understanding of how design affects acquisition and conversion, and confidence using analytics and test data.

• Working knowledge of accessibility standards (WCAG) and of what is practical to build in HTML and CSS.

• Experience using AI tools in design work.

Set Yourself Apart With

• Agency or consultancy experience.

• Experience with conversion rate optimisation, A/B testing or experimentation tools.

• Experience designing for CMS-driven or component-based websites.

• Motion or interaction design skills.

Additional Information

• An inclusive workplace that promotes diversity and collaboration.

• Access to ongoing learning and development opportunities.

• Competitive compensation and benefits package.

• Flexibility to support work-life balance.

• Comprehensive health benefits for you and your family.

• Wellness program and employee assistance.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicis.sapient.com