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Black Box

Consultant - IT (Network Engineer)

Black Box Bangalore, Karnataka, India

IT Services and IT Consulting · 1,001-5,000 employees

2 h ago
network-engineer Senior (5-10 yrs) Full-time India
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About the role

Design, deploy, configure, and support network solutions across global and local infrastructure, including LAN/WAN, SD-WAN, firewalls, DNS, routers, switches, and load balancing. Resolve and track support issues, coordinate security patching, maintain client and internal documentation, and improve service delivery while meeting SLAs.

What they look for

Layer 2 And Layer 3 Networking LAN And WAN SD-WAN Network Architecture And Design Network Deployment And Configuration Cisco And Juniper Firewalls Network Security Patching DNS And Global Server Load Balancing Routers And Switches Load Balancing SSL Acceleration HTTP Compression And Caching Network Troubleshooting Cloud And Virtualization ServiceNow Ticket Management Microsoft Office And SharePoint

Requirements

Requires strong Layer 2 and Layer 3 networking expertise, hands-on experience with network architecture, installation, configuration, troubleshooting, and Cisco or Juniper firewalls. Cloud and virtualization experience is preferred; the role also requires collaboration across global teams and availability to work shifts when needed.

Full description

  • Hardware network solution deployments spanning geographical separation.
  • Prepare documentation for internal and external clients detailing system/ Network designs and configuration of deployed solutions.
  • Handling Network related issues, handling LAN/ WAN, and SD WAN, DNS, Firewall related issues and support to employees and internal team globally.
  • Network Security patching.
  • Cisco / Juniper Firewall experience required
  • Working closely with Cyber Security team to manage Security patches on allocated tasks
  • Handling global Network plat form and available to work in Shits, if needed
  • Provide technical overview of product architecture, functionality, system / data requirements, service delivery and integration with enterprise applications.
  • Continuously develop and enhance knowledge, skills, and abilities to handle operating systems, networking infrastructure and products & services that BBOX supports.
  • Provide timely resolution, track tickets in Service now, Update ticket status, resolution basis in BBOX SLA defined
  • Actively and consistently, recommend and support all efforts to improve, simplify, automate and enhance day-to-day service delivery operations and the client experience.
  • Foster and contribute toward collaborative working relationships within operations and across all levels and departments of the organization to execute deployment engineering functions and company priorities.
  • Directly managing routers, switches, global and local load balancing, SSL acceleration, HTTP compression/caching, and DNS in a high-availability infrastructure.
  • Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint

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