IT Project Manager

About OWT Global

Founded in 2010 and headquartered in Tampa, FL, OWT Global is an SBA Small Business delivering reliable, operationally proven expertise and mission-focused support to the U.S. Government, industry partners, and commercial clients. Recognized as a Top Workplace by the Tampa Bay Times from 2022–2026, OWT Global specializes in deployed Field Services, Engineering Support, RDT&E, Technical Program & Project Management, logistics, maintenance, training, and operational support for advanced technologies and mission systems across Unmanned Systems (UxS), Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance, and Reconnaissance (C5ISR), and Air Domain Awareness & Defense (ADAD) mission areas. Our unique services-first and vendor-agnostic approach provides customers with dedication, quality, flexibility, and reliability from a partner that prioritizes mission success above all else. OWT Global proudly supports the DoW SkillBridge Program, helping transitioning service members move into civilian careers. With a workforce comprised of more than 90% veterans from the very operational communities we support, our team brings unmatched mission understanding, operational experience, and technical expertise to every effort.

Position Overview

OWT Global LLC is seeking talented IT Project Managers to oversee the digital transformation and modernization of the ServiceNow platform and related Blue List Program initiatives. You will lead agile development efforts, portfolio management, and technical project execution in a secure DoD environment.

Key Responsibilities

• Lead agile development sprints, portfolio management, and platform modernization efforts for the ServiceNow platform.
• Serve as the primary technical bridge between the Government IT Program Manager and the various development and sustainment teams.
• Utilize ServiceNow Strategic Portfolio Management (SPM) and Agile Development 2.0 modules to track projects, manage schedules, user stories, defects, and dependencies.
• Coordinate cross-functional teams to ensure alignment with program objectives and high-quality solution delivery.
• Produce comprehensive project documentation including sprint plans, retrospective results, burn-down charts, and risk registers.
• Oversee the implementation and management of Maximum Availability Products (MAP) and associated project processes.
• Create and evaluate daily progress, sprint velocity, and burn-down charts of the implementation and sustainment teams.
• Provide independent evaluation of technical approaches and acceptance recommendations for all technical submissions.
• Coordinate technical interdependencies between the implementation team, the sustainment team, and external ServiceNow partners.
• Ensure all personnel performing under the IT PM meet applicable DoD 8140 / DoD 8570 qualification and certification requirements.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related technical discipline.
• Minimum of five (5) years of experience managing ServiceNow or similar IT service management / software projects.
• PMP, CSM, or equivalent project management certification highly preferred.
• Active Secret security clearance.
• Broad technical knowledge of DoD secure cloud infrastructure, ServiceNow platform capabilities, and agile methodologies.

Desired Skills & Experience

• Hands-on experience with ServiceNow SPM, IT Service Management (ITSM), and Agile tools.
• Demonstrated success implementing and managing projects within AWS GovCloud or Microsoft Azure Government environments.
• Strong ability to lead cross-functional technical teams and deliver transparent, on-time project results.

Clearance & Citizenship

• Active Secret clearance required; U.S. Citizen.

Location

• San Diego, CA and Fort Lee, VA – DCMA Facility (1 FTE per location).

What We Offer

• Competitive compensation
• Comprehensive benefits starting day one (medical, dental, vision)
• 401(k) with generous company match and immediate vesting
• Paid Time Off (PTO) and Federal holidays
• Opportunity to support meaningful missions impacting national security

Benefits:

• Comprehensive Coverage: Health, Dental, and Vision insurance through UnitedHealthcare with a 50% employer contribution.
• Insurance Protection: Competitive short- and long-term disability, basic life insurance, and Workers’ Compensation coverage.
• Retirement Plans: Traditional and Roth 401(k) options with a 4% employer match through Principal with immediate vesting.
• Paid Time Off: Generous PTO, including 160 hours of PTO and 11 days of paid holiday leave.