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SunSoft Online

Salesforce Business Analyst

SunSoft Online Phoenix, Arizona, United States · $125K–$139K/yr

Administrative and Support Services · 2-10 employees

Yesterday
business-analyst Senior (5-10 yrs) Contractor United States
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About the role

Gather and document business requirements for Salesforce solutions while translating needs into functional specifications for developers. Support configuration, testing, user training, and change management processes within an Agile delivery framework.

What they look for

Salesforce Business Analysis Systems Analysis Sales Cloud Service Cloud Jira Azure DevOps Agile Scrum SAFe Requirements Gathering Functional Specifications Gap Analysis Process Improvement Change Management Data Mapping

Requirements

Requires a bachelor's degree and at least 5 years of experience as a Business, Systems, or IT Analyst, including 2 years of hands-on Salesforce experience. Candidates must currently reside in the Phoenix metro area and be authorized to work in the U.S. without sponsorship.

Full description

Salesforce Business Analyst for an Arizona state agency's technology division (1 position, 1-year-class contract, hybrid in Phoenix).

Hard requirements, read before applying:

  • Currently living in the Phoenix metro area (Avondale, Glendale, Mesa, Tempe, etc. all count), your current city must appear on your resume; no relocation candidates
  • Authorized to work in the U.S. without sponsorship now or in the future, W2 only, no C2C
  • Bachelor's degree (hard requirement)
  • 5+ years as a Business Analyst / Systems Analyst / IT Analyst, with at least 2 years hands-on Salesforce
  • Working knowledge of Sales Cloud or Service Cloud, and Jira or Azure DevOps

The work: gathering and documenting business requirements for Salesforce solutions; translating business needs into functional specifications with developers; gap analysis and process improvement using Salesforce capabilities; supporting configuration and testing (objects, workflows, validation rules, reports); maintaining process flows, data maps, and documentation; user training and change management; Agile delivery (Scrum/SAFe).

Preferred: Salesforce Administrator (ADM 201) or BA certification

· data migration/integration/API experience

· Salesforce reporting and dashboards.

The facts: $60-67/hr W2 depending on experience

· hybrid, Phoenix (downtown)

· Monday-Friday days · start ~September 7

· in-person interview in Phoenix within a week of Wednesday's close

· HireRight background check and drug screening.

Apply with your resume showing your current city at the top. Closes Wednesday, August 12.

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