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Jobberman

Business Analyst (Operations)

Jobberman Lagos, Portugal

Human Resources Services · 51-200 employees

Yesterday
business-analyst Junior (0-2 yrs) Full-time Portugal
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About the role

The Business Analyst supports regional heads by producing accurate operations reports and turning store data into actionable insights. They are responsible for analyzing the impact of promotions and building business cases for new store investments.

What they look for

Operations reporting Data analysis Business case development ROI analysis Financial reporting Inventory management Performance metrics Strategic planning Business intelligence Reporting

Requirements

The role requires 0-2 years of work experience in a restaurant or retail environment. Candidates should possess strong analytical skills and the ability to report on key operating metrics.

Full description

The Business Analyst supports the Regional Business Heads by producing accurate, timely operations reports across the group's brands, including Domino's, Cold Stone Creamery (CSC), Pinkberry and other brands. The role turns store and regional data into clear insights and recommendations that help each region improve sales, control costs, protect quality and deliver a better customer experience.

  • Operations reporting

Report on key operating metrics such as sales, customer counts, average order value, channel mix (in-store, website, delivery partners), order acceptance, preparation and delivery times, wastage, inventory accuracy, and energy and diesel usage etc.

  • Analysis and business support

Analyze the impact of promotions, campaigns and loyalty programs (e.g. BOGOF) by brand and store, and recommend where to run them. Build business cases and ROI or payback analyses for new stores, refurbishments and other capex.

  • Coordination and governance

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