Accenture

Application Support Engineer

Accenture Bengaluru, Karnataka, India

Business Consulting and Services · 10,001+ employees

Yesterday
support-engineer Mid (2-5 yrs) Full-time India
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About the role

The Application Support Engineer will identify and resolve issues within critical business systems through continuous monitoring and troubleshooting. They are expected to collaborate with cross-functional teams and document solutions to maintain system stability and performance.

What they look for

Vmware Virtualization Administration Virtualization System Monitoring Troubleshooting Infrastructure Management Deployment Configuration Maintenance Resource Allocation Performance Tuning Backup And Recovery Network Configuration Security Hardware Troubleshooting

Requirements

Candidates must have at least 3 years of experience in VMware Virtualization Administration and possess a 15-year full-time education. Proficiency in managing virtual environments, including deployment, configuration, and performance tuning, is required.

Full description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Vmware Virtualization Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, your day involves acting as a software detective, diligently investigating and resolving issues that arise across various components of essential business systems. You will engage in continuous monitoring and troubleshooting to ensure system stability and performance, collaborating with different teams to maintain seamless operations. Your role is pivotal in identifying root causes of problems and implementing effective solutions to support critical business functions, contributing to the overall reliability and efficiency of the technology environment.

Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to escalate and resolve complex technical issues promptly. - Document troubleshooting steps and solutions to build a knowledge base for future reference. - Assist junior team members by sharing knowledge and providing guidance on technical challenges. - Continuously monitor system health and proactively identify potential risks to prevent downtime.

Professional & Technical Skills: - Must To Have Skills: Proficiency in Vmware Virtualization Administration. - Experience in managing virtual environments, including deployment, configuration, and maintenance of virtual machines. - Strong understanding of virtualization concepts, resource allocation, and performance tuning. - Ability to troubleshoot and resolve issues related to virtual infrastructure and associated hardware. - Familiarity with backup and recovery processes within virtualized environments. - Knowledge of network configurations and security considerations in virtualized systems.

Additional Information: - The candidate should have minimum 3 years of experience in Vmware Virtualization Administration. - This position is based at our Bengaluru office. - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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