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Orion Innovation

Project Manager (Salesforce, Marketing Cloud) Híbrido - CDMX

Orion Innovation Ciudad de México, Mexico

IT Services and IT Consulting · 5,001-10,000 employees

8 h ago
salesforce Mid (2-5 yrs) Full-time Mexico
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About the role

Lead the implementation, migration, and continuous improvement projects for Salesforce and its associated marketing and service clouds. Coordinate cross-functional teams including business, development, architecture, and QA while managing project scope, budget, and stakeholder relationships.

What they look for

Salesforce Marketing Cloud Project Management Agile Scrum Waterfall Jira Azure DevOps Customer Journey Management Email Marketing Automation Journey Builder Automation Studio Contact Builder API Integrations Sales Cloud Service Cloud

Requirements

Requires a bachelor's degree in Engineering, Systems, or a related field and at least 3 years of experience as a technology project manager. Candidates must have experience with Salesforce, Marketing Cloud, and Agile methodologies, along with intermediate English proficiency.

Full description

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Project Manager (Salesforce & Marketing Cloud)

Descripción del Puesto

Estamos en búsqueda de un(a) Project Manager con conocimientos en Salesforce y Marketing Cloud para liderar iniciativas de transformación digital, implementación y evolución de plataformas CRM y automatización de marketing.

Requisitos Indispensables

Licenciatura en Ingeniería, Sistemas, Tecnologías de la Información, Administración o afín.

3 años de experiencia como Project Manager en proyectos de tecnología.

Experiencia liderando proyectos de Salesforce (Preferentemente)

Experiencia en implementaciones y gestión de iniciativas con Salesforce Marketing Cloud. (Preferentemente)

Experiencia trabajando con metodologías Agile, Scrum y Waterfall.

Experiencia en gestión de equipos multidisciplinarios.

Experiencia en gestión de proveedores y stakeholders.

Manejo de Jira, Azure DevOps o herramientas similares.

Ingles Intermedio

Conocimientos Técnicos

Salesforce Marketing Cloud.

Salesforce Sales Cloud.

Salesforce Service Cloud.

Customer Journey Management.

Email Marketing Automation.

Journey Builder.

Automation Studio.

Contact Builder.

Integraciones mediante APIs y plataformas middleware.

Responsabilidades

Liderar proyectos de implementación, migración y mejora continua de Salesforce.

Gestionar proyectos relacionados con Salesforce Marketing Cloud, Sales Cloud, Service Cloud y sus integraciones.

Coordinar equipos de negocio, desarrollo, arquitectura, QA y proveedores externos.

Administrar alcance, presupuesto, cronograma, riesgos y dependencias.

Dar seguimiento a entregables, hitos y métricas del proyecto.

Facilitar ceremonias ágiles y promover buenas prácticas de gestión.

Gestionar la relación con stakeholders y áreas de negocio.

Asegurar la correcta alineación entre las necesidades comerciales y las soluciones tecnológicas implementadas.

Supervisar integraciones entre Salesforce y plataformas externas.

Deseable

Certificaciones Salesforce.

Experiencia en proyectos de CRM, Customer Experience o Marketing Digital.

Conocimiento de Customer Data Platform (CDP).

Conocimiento de Salesforce Data Cloud.

Experiencia en sectores de retail, financiero, seguros o e-commerce.

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Candidate Privacy Policy

Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains:

  • What information we collect during our application and recruitment process and why we collect it;
  • How we handle that information; and
  • How to access and update that information.

Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.

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