Product Manager

Insurance for good

Renting a new home can be stressful and expensive. At Zero Deposit, we’re changing that. We are a market-defining business on a mission to make renting easier, faster and fairer. We will only do that with an exceptional team, a market-leading product and an amazing customer experience.

Your experience at Zero Deposit will be different to a traditional insurer or broker. We’re using insurance to bring an antiquated process up to date and improve it beyond that. We combine technology, data and user-centric design to deliver faster decisions, better outcomes and a more scalable operating model.

Why This Role Exists

We are building out our products, services and experiences that will transform Zero Deposit from individual products and journeys into a single, scalable, connected experience across customers, partners and internal teams. Depending on the appointment, your focus may include growth and partner journeys, product and data, or platform transformation. We want all of our product team to be obsessed with AI.

The Product Manager will own priorities, requirements and business outcomes within their area, working closely with engineering and stakeholders from discovery through delivery, acceptance and improvement.

This role exists to help deliver the roadmap needed to execute this vision, including:

• Coordinate the product roadmap, ensuring stakeholder input is captured and communicated clearly

• Work with stakeholders to ensure all projects, features and objectives are clearly defined and understood before delivery

• Facilitate sprint ceremonies and own the product management tooling (Shortcut) to support effective delivery

• Support roadmap planning by managing capacity and resourcing visibility, enabling stakeholders to make informed investment decisions based on cost and benefit.

Key Responsibilities

Product Roadmap Ownership

• Coordinate the short and long-term product roadmap, ensuring it aligns to company and product objectives. Our roadmap focuses on shaping how the company evolves to support multiple products and growth, so you will help co-ordinate the delivery of these key items.

• Own prioritisation within your area, aligned with the rest of Product and working closely with Engineering leadership. Balance business value, technical risks and dependencies, making scope and delivery trade-offs clear.

Product Development & Delivery

• Lead initial problem definition and work with Engineering on discovery, exploring options and agreeing customer journeys, business rules and intended outcomes

• Translate product ideas into clear, structured work for engineering, including writing requirements and acceptance criteria and managing the backlog

• Work closely with engineering teams through sprint planning, backlog refinement and agile delivery processes

• Track delivery progress, proactively managing risks and keeping stakeholders informed on timelines and outcomes

• Drive collaboration between teams by aligning requirements, facilitating planning and update sessions, and ensuring clear communication throughout delivery

• Support governance of product spend, ensuring work remains aligned to budget and priorities

• Define success measures and use data and feedback after release to assess outcomes and prioritise improvements.

Cross Functional Collaboration

• Work across product, engineering, operations, compliance, marketing and partnerships to gather requirements and align delivery

• Co-ordinate changes/releases across the business to ensure successful implementation and adoption

• Communicate plans, priorities and decisions clearly so teams understand what is being built and why

Product Launch & Enablement

• Coordinate product launches, ensuring all teams are prepared to support new features and changes

• Provide internal training and guidance so teams understand the product and how to support customers effectively

What we are looking for

Essential:

• Proven Product Management experience in a product led business, taking work from discovery and prioritisation through delivery and measurable outcomes

• Strong experience owning and delivering product roadmaps end to end

• Experience working closely with engineering teams in agile environments

• Experience with implementing and using AI tools to increase efficiency

• Ability to translate complex ideas into clear, actionable requirements

• Strong stakeholder management across multiple business functions

• Experience defining acceptance criteria, carrying out functional testing and assessing test evidence to support business sign-off.

Desirable:

• Experience in insurance or a regulated environment

• Experience building or scaling platform-based or multi-product systems

• Strong technical literacy, with the ability to engage in both business and technical discussions and act as a bridge between the two

• Experience working on insurance products, whether through digital product delivery, operational platforms or insurance product management

Key Competencies

• Strategic thinking with strong delivery focus

• Clear and structured communication

• Customer-centric mindset

• Strong problem-solving and analytical skills

• Ability to operate effectively in a fast-paced, scaling environment

• Ownership and accountability for outcomes

Why Join Zero Deposit

You will work with some of the UK’s largest letting agency groups and Build to Rent operators, helping embed Zero Deposit products across major agency networks and institutional rental portfolios.

Our Benefits:

• Performance-related bonus & annual pay reviews (subject to individual and company performance)

• Be part of an innovative, customer-focused company leading change in the property rental market

• Opportunity to shape the future of a multi-product platform

• The opportunity to accelerate your career through tailored development

• Your birthday off – celebrate in your own way

• 25 days annual leave, with the ability to earn an extra day with each year of service (up to 30 days)