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QORE

Data Analyst & Configuration Specialist

QORE Belgrade, Central Serbia, Serbia

Financial Services · 51-200 employees

Oct 07
Remote data-analyst Mid (2-5 yrs) Full-time Serbia
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About the role

You will configure and maintain the payment gateway, including routing rules and processor settings to ensure smooth transaction flows. Additionally, you will analyze transaction data and processor performance to implement optimizations and resolve operational issues.

What they look for

Payment gateway configuration Transaction routing Data analysis Performance metrics iGaming industry knowledge Jira Processor performance monitoring Technical setup Reporting Analytical skills Attention to detail Communication Problem solving Operational optimization

Requirements

The role requires proven experience in the iGaming industry and a solid understanding of payment gateways and transaction routing. Candidates must possess strong analytical skills, proficiency with Jira, and the ability to communicate professionally with clients and partners.

Benefits

Competitive compensation Budget for tools Professional development Long-term incentives

Full description

QORE is a corporate-grade payment service provider built for transparency, reliability, and professional delivery. We help merchants and operators scale with clear reporting, predictable settlement workflows, and responsive worldwide 24/7 support.

Powered by a proven processing infrastructure and deep operational expertise, QORE combines enterprise-level governance with fast onboarding and robust integrations - so partners can grow confidently, compliantly, and efficiently.

We are looking for a detail-oriented Data Analyst & Configuration Specialist to join our team. You'll own the configuration and performance of our payment gateway, making sure transactions flow smoothly, processors perform at their best, and our clients get the reliability they expect.

If you know the iGaming payments landscape and enjoy turning data into decisions, we'd love to hear from you.

What you'll do

  • Configure and maintain the payment gateway, including routing rules, processor settings, and related parameters
  • Handle the technical setup and configuration of new clients on the gateway
  • Monitor performance through the gateway and our internal reporting portal
  • Analyze transaction data, processor performance, and changes in results
  • Implement changes and optimizations based on analysis, operational needs, or supervisor direction
  • Communicate with processors to resolve issues and keep operations running without interruption
  • Proactively spot and respond to deviations, issues, and opportunities for improvement
  • Keep accurate, well-organized records of configurations, changes, issues, and outcomes
  • Track tasks, activities, and statuses in Jira consistently and precisely
  • Monitor the impact of implemented changes and maintain clear visibility over results
  • Proven experience in the iGaming industry (mandatory)
  • Solid understanding of approval rates and the factors that influence them
  • Experience with payment gateways, payment processors, or transaction routing
  • Strong analytical skills and comfort working with transaction data and performance metrics
  • Excellent attention to detail and a structured, organized way of working
  • Clear, professional communication with clients and external partners
  • Experience with Jira or similar task-tracking tools
  • Proactive mindset, able to act quickly when something looks off
  • Fluent English, written and spoken
  • Competitive compensation
  • Budget for tools, learning, and professional development
  • Long-term incentives aligned with company growth

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