Business Analyst - AI Programme

Business Analyst - AI Programme

Location: London (Hybrid – 2-3 days onsite)

Start Date: November 2026

End Date: 6 months initially, with likely extension

Daily Rate: Competitive, Inside IR35

Payroll Provider: Rockford Payroll

This is an exciting opportunity to join Deloitte Operations on an engagement with one of our clients.

The Role

Deloitte is seeking an experienced Business Analyst to support key elements of the CLIENT AI Programme. Working within a programme structure, you will be responsible for business analysis activities that enable delivery of critical outcomes across one of the AI workstreams.

We are looking for someone with substantial business analysis experience, ideally gained in a complex, regulated environment, and with strong experience working alongside senior business stakeholders and product-based technology delivery teams. Experience in defining and implementing AI solutions, particularly Agentic AI, is highly desirable.

Key Responsibilities

• Elicit

requirements, document use cases and acceptance criteria, and process model the as-is and to-be states.

• Identify

and raise risks and issues, and contribute to mitigation planning.

• Manage

relationships with business and technical stakeholders at multiple levels.

• Design

goal-driven, autonomous AI systems through reactive, prompt-based and human-dependent user stories.

• Break

complex human workflows into logical, measurable sequences that AI agents can reliably execute.

• Design

human-in-the-loop, decision threshold, trigger point and safe override paths.

• Design

ethical, transparent guardrails and validation frameworks for autonomous decision making.

• Evaluate

potential harms, social impacts and vulnerable groups.

• Define

fairness requirements, measurable criteria for bias mitigation and demographic parity.

• Monitor

evolving output biases over time.

Experience & Skills Required

• Substantial

business analysis experience across the end-to-end project lifecycle within a structured environment.

• Experience

supporting complex projects and programmes, or working within a Business Analysis team on highly complex initiatives.

• Ability

to manage uncertain or difficult environments and provide challenge where required.

• Strong

facilitation skills, including the ability to challenge SMEs on As-Is and To-Be processes.

• Excellent

written and verbal communication skills, with the ability to translate business requirements into functional outcomes.

• Strong

business acumen and the ability to quickly build knowledge of the business and subject matter.

• Innovative

mindset, with a focus on improving processes and solving business problems.

• Ability

to translate policies and standards into practical processes, procedures and technical tools.

Desirable Experience

• Technical

expertise in implementing Agentic AI.

• Experience

in business architecture, business design or service design/transition.

• Experience

defining business requirements for AI-enabled solutions, including use cases, user stories, acceptance criteria and measurable outcomes.

• Understanding

of AI governance and responsible AI principles.

• Ability

to translate policy, risk and control requirements into practical delivery requirements.

• Experience

defining human-in-the-loop controls, decision thresholds, escalation routes, override mechanisms and validation points.

• Experience

working with product managers, technologists, data specialists and delivery teams to shape AI-enabled capabilities.

• Experience

contributing to fairness, bias mitigation, transparency or assurance requirements for AI-enabled solutions.

Interested? If you are a skilled Business Analyst with experience in complex environments and a passion for AI-enabled transformation, we would love to hear from you.